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Thread: I can not upgrade CC

  1. #1
    Junior Member
    Join Date
    Sep 2021
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    2

    I can not upgrade CC

    Whenever I go to update Crerw Chief it tells me it can´t uninstall the old version

  2. #2
    Same here.
    I've been using CC for years, never an issue with updating.
    I updated the sound packs without any trouble.

  3. #3
    Junior Member
    Join Date
    Aug 2021
    Posts
    5
    Same here. Can't update to version 4.18.5.1. After downloading the package I get a Windows Installer error asking to contact the software administrator to check if that is a valid WI package.

  4. #4
    Same error here. Windows 11.

  5. #5
    same here no change to fix this ..
    any ideas?
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  6. #6

    Dev Team Member

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    Seven Smiles's Avatar
    Join Date
    Jan 2018
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    425
    No idea, it's a Windows problem of some sort. The installer is made with a standard tool WiX Toolset.

  7. #7
    Junior Member
    Join Date
    Aug 2021
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    5
    Quote Originally Posted by Seven Smiles View Post
    No idea, it's a Windows problem of some sort. The installer is made with a standard tool WiX Toolset.
    I fix mine deactivating the McAfee live Protection.

  8. #8
    So I downloaded CrewChiefRC and installed it without any problems. It installed right next to CrewChiefV4, in the Britton IT Ltd folder. But still couldn't update either. Tried turning off my anti-virus, no luck.

    What worked for me was to update Crew Chief on a different computer, then copy the CrewChiefV4 folder to my sim computer. What ever it takes.

  9. #9
    Still not possible to install it without issues.
    .. but found a workaround. that workes for me:

    1) the (free) 7-Zip tool can extract the downloaded "CrewChiefV4.msi" file to a folder
    2) this creates "CrewChiefV4.exe" (the new version from .msi)
    3) copy "CrewChiefV4.exe" to your CrewChiefV4 folder (overwrite the older version)

    .. that worked for me :-) every update

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  10. #10
    Leonardo, thanks for posting. This worked for me as well...finally resolved!

    Tony

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