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Thread: Suddenly No Sound from CrewChief

  1. #1
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    Suddenly No Sound from CrewChief

    I just learned about this app Friday. Enjoyed the heck out of it for a day and a half. Last night I decided to change spotter to Claire. Upon doing so, the app crashed and since then I haven't been able to hear anything from CrewChief, not even a radio check. I can see in the log that it did in fact play but I'm not hearing it.

    I've uninstalled the app, I've deleted 3 folders and even deleted the installer, rebooted PC, re-downloaded app, and reinstalled app 5 times now but I just can't seem to get a clean install. I know this because "sweary" is still enabled.

    Elsewhere on this forum I read about the volume being at 0 in Volume Mixer. I checked that. It was at 0. But changing it to 100 did nothing.

    I'd expect a clean install to fix my issue but there seems to be an elusive file somewhere.

    Uninstall program via Control Panel
    Manually delete Britton_IT_ltd and CrewChielfV4 folders from AppData
    Manually delete CrewChiefV4 folder from Documents
    Manually delete installer from Downloads
    Restart PC
    Download app
    Install app
    Download Sound Pack, Drivers names and Personalizations
    Click Start Crew Chief
    Hear nothing
    Repeat.

    Here I am.

    Please help if you can.

  2. #2
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    I did post earlier but it hasn't apeared for some reason.
    I did have the same issue this weekend, for some reason it had switched form the standard sound device to the digital one but only on voices.
    All I did was switch it back, it's the option under the volume controls in Crew Cheif.

  3. #3
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    Nov 2023
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    I appreciate the input. The payback device never changed on me and always displayed the proper device. But things got weirder.

    After another round of uninstall/delete/reinstall with no success, I decided to connect my USB headset. Low and behold, it worked. I heard the radio check. Thinking the issue was fixed, I disconnected the headset and tried again. No sound. OK, so now I'm thinking I'm destined to sim with a headset from now on. So I connected the headset again but got no sound this time. WTAF?!

    Yet another round of uninstall/delete/reinstall, I connected my headset while the PC was off. After start up, it worked. I'm afraid to disconnect headset now or change any settings in CrewChief.

  4. #4
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    Dec 2023
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    Having the same issue, simply stopped working. Been using this for years without issue. It always worked with whatever vr headset I selected, not now. I hear the radio check fine, then nothing. Tried AMS2, iRacing, Rf2, ACC, nothing. Tried uninstall, reinstall, no change.
    Last edited by Muskoka; 05-12-2023 at 17:11.

  5. #5
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    Quote Originally Posted by Muskoka View Post
    Having the same issue, simply stopped working. Been using this for years without issue. It always worked with whatever vr headset I selected, not now. I hear the radio check fine, then nothing. Tried AMS2, iRacing, Rf2, ACC, nothing. Tried uninstall, reinstall, no change.
    If you're uninstalling via Control Panel, try using CrewChief installer itself. If it's currently installed and you double click on the installer, you should see options to Repair or Remove the program. That did the trick for me and found whatever file I was missing.

  6. #6
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    Quote Originally Posted by Zing View Post
    If you're uninstalling via Control Panel, try using CrewChief installer itself. If it's currently installed and you double click on the installer, you should see options to Repair or Remove the program. That did the trick for me and found whatever file I was missing.
    Thank you, did a repair, fired up Acc, spotter working, tried Ams2, spotter working. Back in business.

  7. #7
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    Actually, Ams2 is not working again, have no idea why. Other sims are fine.

    Wow, just stumbled upon this post on the Steam forums, and it works, didn't know these steps were necessary for Ams2, Shared Memory. No idea how it worked before, only once mind you.

    https://steamcommunity.com/sharedfil...?id=2535327530
    Last edited by Muskoka; 13-12-2023 at 18:24.

  8. #8
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    Have you tried using the CrewChief installer itself to repair or remove the program, as suggested by another user, to see if it resolves your issue with the sound in CrewChief?

  9. #9
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    Quote Originally Posted by Tawelilaa View Post
    Have you tried using the CrewChief installer itself to repair or remove the program, as suggested by another user, to see if it resolves your issue with the sound in CrewChief?
    Don't know if your responding to me, but if you are the issue was resovled per my edit from 2 weeks ago in the post above. CrewChief does not work in AMS2 unless Shared Memory is turned on in AMS2. After enabling Shared Memory all was fine.

  10. #10
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    Feb 2024
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    Anyone found a fix? Working great last night in iRacing. Started up today and no sound check.

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