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CrewChief not outputting audio through certain sound devices
I was using CrewChief for a while with iRacing and ACC up until last month. I play using my Oculus Quest 2 headset and audio is output via the Oculus Virtual Audio Driver. I never had any issues. But one day, I launched iRacing and CC only to find that no audio was coming through. I uninstalled CC and all appdata and Document files and reinstalled to no avail. If I switch to a different audio device, I can get the initial radio check to play on application startup. But then nothing happens in any game. I have uninstalled the Oculus software and CC multiple times as well as dug into all of my sound control panel properties. But still nothing. All other audio aside from CC works as it should. Can you help me to troubleshoot the issue and, hopefully, figure out if the issue is with CC or with a Windows or device setting?
I know you'll want logs but am not sure how to fetch them for CC aside from the dialogue present in the application UI.
Thanks!
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Junior Member
I'm having a similar issue with a new headset (Razer Kraken Tournament Edition). It actually shows itself to windows as a separate devices for game sound, chat, and mic (I renamed them in Windows Control Panel to Razer Game, Razer Chat, and Razer Mic to be able to pick them easier in Crew Chief). The headset plugs into a small USB control that lets you control overall volume and balance between game and chat. With that said...
If I leave my computer's default output to my desktop speakers, but in Crew Chief set my message playback device to Razer Chat and background playback device to Razer Game, it will generally play the test message when you start Crew Chief. It eventually becomes flaky and then completely non-responsive from a sound perspective. The running log thinks it's functioning properly and playing sound. However, I found that if I change the default Windows output device to Razer Chat, it works continuously in Crew Chief.
I have no answer as to why or a hypothesis as to whether it's Windows acting funky or Crew Chief sending audio somewhere weird.
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Sorry to resurrect an old post, but did this get solved? I set up my Quest 2 yesterday and can't get any audio from the headset. There is only the Oculus Vurtual Audio to choose as a 'sound card' and it does not work.
Any help appreciated,
Gareth
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Same here. CC will talk on my speakers but since the latest patch (and win11 patch at the same time) it won't speak/listen on my HP Reverb even though they're available in the CC dropdown list. iracing, discord and windows has no problems with that source/output.
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Applied latest W11 patch (KB5017389) and ran repair of CC 4.16.3.0, checked drivers for HP Reverb G2 (current). CC spotter will speak on Realtek motherboard audio or via HDMI to monitor but will not speak/listen on HP headset (displays in dropdown as Realtek USB 2.0). Was fine prior to 4.16.3.0 and Win11 22H2
Yet to do a deinstall/reinstall of CC as I suspect I'll lose macros.
C:\Users\artwm\OneDrive\Documents\CrewChiefV4\debu gLogs
Profile: defaultSettings.json
VOICE_OPTION: TOGGLE
Non-default Properties:
acs_install_path: 'C:\Program Files (x86)\Steam\steamapps\common\assettocorsa'
add_additional_fuel: 1
iracing_enable_auto_fuel_to_end_of_race: True
max_complaints_per_session: 50
minimum_voice_recognition_confidence_system_sre: 0.5
start_steam_vr_if_detected: True
trigger_word_for_always_on_sre: 'Chief'
trigger_word_sre_min_confidence: 0.5
trigger_word_sre_min_confidence_system_sre: 0.5
13:38:10.122 : Loading screen opened
13:38:10.123 : Set iRacing mode from previous launch
13:38:10.126 : Starting app. Version: 4.16.3.0
13:38:10.329 : Device name: Speakers (Realtek USB2.0 Audio) Guid: {0.0.0.00000000}.{3fbd15ce-2d33-481e-95ef-0158a3845d82} DeviceWaveId 0
13:38:10.329 : Device name: Hanns.G HH241 (NVIDIA High Definition Audio) Guid: {0.0.0.00000000}.{471a6c8a-8bb6-4e59-ae79-1338a4af393b} DeviceWaveId 1
13:38:10.329 : Device name: Speakers (Realtek(R) Audio) Guid: {0.0.0.00000000}.{a8381f8b-8a6a-4e1a-9dcf-65520c96193d} DeviceWaveId 2
13:38:10.330 : Detected saved message audio output device: Speakers (Realtek USB2.0 Audio)
13:38:10.330 : Unable to find saved background audio output device, using default: Speakers (Realtek USB2.0 Audio). Note: this could be caused by a driver reinstall or an OS feature update. If you keep seeing this message, re-select the desired device in the UI.
13:38:10.432 : nAudio output interface: WAVEOUT
13:38:10.447 : Using sound pack version 188, driver names version 140 and personalisations version 147
13:38:10.452 : Preparing sound effects
13:38:10.474 : Prepare sound effects completed
13:38:10.475 : Preparing driver names
13:38:10.499 : Prepare driver names completed
13:38:10.500 : Preparing personalisations for selected name Arty
13:38:10.503 : Using spotter: Clare
13:38:10.503 : Spotter Clare has oval-specific sounds - these will be used for tracks marked as 'oval'
13:38:10.554 : Prepare personalisations completed
13:38:10.556 : Preparing voice messages
13:38:11.511 : Prepare voice message completed
13:38:11.511 : Finished preparing sounds cache, found 9992 driver names and 3025 sound sets. Loaded 436 message sounds
13:38:11.511 : 324 sounds have personalisations
13:38:11.555 : Reading driver name mappings
13:38:11.557 : Read 2164 driver name mappings
13:38:11.557 : Reading driver name mappings
13:38:11.560 : Read 422 driver name mappings
13:38:11.589 : Loading controller settings
13:38:11.589 : Load controller settings complete
13:38:11.636 : got language codes data countryToUse = "", langToUse = "en" langAndCountryToUse = ""
13:38:11.689 : Successfully initialised preferred System SRE
13:38:11.691 : Attempting to get recogniser for en
13:38:11.691 : Got SRE for en-US
13:38:11.697 : Speech engine initialized successfully.
13:38:11.707 : Attempted to initialise speech engine - success = True
13:38:11.804 : Device Connected - Name: "Driving: Logitech G HUB G29 Driving Force Racing Wheel USB" GUID: "b8ee2080-c7e3-11ec-8002-444553540000"
13:38:11.811 : Device Connected - Name: "Keyboard" GUID: "6f1d2b61-d5a0-11cf-bfc7-444553540000"
13:38:11.830 : Loading screen closed
13:38:11.865 : Checking for updates
13:38:12.261 : Got update data from primary URL: https://thecrewchief.org
13:38:12.264 : Check for updates completed
13:38:14.203 : Connected to holographic:WindowsHolographic
13:38:14.622 : \\.\DISPLAY1: X = 0 Y = 0 Right = 1920 Bottom = 1080 Width = 1920 Height = 1080
13:38:28.301 : Pausing console scrolling
13:38:28.302 : Using game definition iRacing
13:38:28.303 : Loading user-configured command macros from Documents/CrewChiefV4/ folder
13:38:28.315 : Loading default command macros from installation folder
13:38:28.339 : Free text action macro, text = Sorry, my bad
13:38:28.339 : Found FREE_TEXT for commandSet iracing version
13:38:28.339 : Free text action macro, text = Good pass
13:38:28.339 : Found FREE_TEXT for commandSet iracing version
13:38:28.340 : Free text action macro, text = ;
13:38:28.340 : Found FREE_TEXT for commandSet iRacing version
13:38:28.373 : Loaded 144 default car class definitions and 0 user defined car class definitions
13:38:28.398 : No user defined landmarks found
13:38:28.401 : ThreadManager: Wating for root threads to start...
13:38:28.401 : ThreadManager: Root threads started
13:38:28.403 : Loading all voice command alternatives from speech_recognition_config.txt
13:38:28.403 : Loading shared SRE commands
13:38:28.415 : serverTransmitMaxCars = 40
13:38:28.416 : is360HzTelemetry = False
13:38:28.416 : Starting queue monitor
13:38:28.418 : Monitor starting
13:38:28.421 : Using NumberReaderEn for soundPackLanguage en
13:38:28.460 : Loading spotter speech recognition commands
13:38:28.461 : Loading basic circuit racing speech recognition commands
13:38:28.464 : Loading iRacing speech recognition commands
13:38:28.585 : Loaded 24 macro voice triggers into the speech recogniser
13:38:28.585 : Listening for buttons
13:38:28.586 : Running speech recognition in 'toggle button' mode
13:38:28.901 : Playing sounds, events: COMPOUND_smoke_test_chief
13:38:28.901 : (radio_check/test)
13:38:29.252 : Loading user-configured chart subscriptions from Documents/CrewChiefV4/ folder
13:38:29.255 : Added 4 common subs to 37 game-specific subs
13:38:29.256 : Polling for shared data every 16ms
13:38:29.839 : There are 1 more events in the queue, playing them...
13:38:29.839 : Playing sounds, events: COMPOUND_smoke_test_spotter
13:38:29.839 : (radio_check_Clare/test)
13:38:31.368 : PlaybackModerator: Closing radio channel as Spotter
13:38:34.771 : Took 23.26s to lazy load remaining message sounds, there are now 9547 loaded message sounds
13:38:34.771 : Skipped 101 sweary sounds
13:38:39.013 : Resuming console scrolling
13:38:39.014 : Stopping listening...
13:38:39.014 : Cancelling wait for speech
13:38:39.014 : Application stopped
13:38:39.016 : ThreadManager: Wating for Root threads to stop...
13:38:39.047 : Stopping queue monitor
13:38:39.048 : Waiting for queue monitor to stop...
13:38:39.048 : Monitor queue stopped
13:38:39.227 : ThreadManager: Root threads stopped
13:38:39.227 : ThreadManager: Wating for Temporary threads to stop...
13:38:39.227 : ThreadManager: Temporary threads stopped
13:38:49.487 : Pausing console scrolling
13:38:49.487 : Using game definition iRacing
13:38:49.487 : Loading user-configured command macros from Documents/CrewChiefV4/ folder
13:38:49.488 : Loading default command macros from installation folder
13:38:49.488 : Free text action macro, text = Sorry, my bad
13:38:49.488 : Found FREE_TEXT for commandSet iracing version
13:38:49.488 : Free text action macro, text = Good pass
13:38:49.488 : Found FREE_TEXT for commandSet iracing version
13:38:49.488 : Free text action macro, text = ;
13:38:49.488 : Found FREE_TEXT for commandSet iRacing version
13:38:49.494 : Loaded 144 default car class definitions and 0 user defined car class definitions
13:38:49.503 : No user defined landmarks found
13:38:49.504 : ThreadManager: Wating for root threads to start...
13:38:49.504 : ThreadManager: Root threads started
13:38:49.504 : Starting queue monitor
13:38:49.504 : Monitor starting
13:38:49.505 : PlaybackModerator: Opening radio channel as Chief
13:38:49.505 : Loading all voice command alternatives from speech_recognition_config.txt
13:38:49.505 : Loading shared SRE commands
13:38:49.505 : Loading spotter speech recognition commands
13:38:49.505 : Loading basic circuit racing speech recognition commands
13:38:49.507 : Loading iRacing speech recognition commands
13:38:49.511 : Loaded 24 macro voice triggers into the speech recogniser
13:38:49.511 : Listening for buttons
13:38:49.512 : Running speech recognition in 'toggle button' mode
13:38:49.984 : Playing sounds, events: COMPOUND_smoke_test_chief
13:38:49.984 : (radio_check/test)
13:38:50.312 : Loading user-configured chart subscriptions from Documents/CrewChiefV4/ folder
13:38:50.314 : Added 4 common subs to 37 game-specific subs
13:38:50.314 : Polling for shared data every 16ms
13:38:50.745 : There are 1 more events in the queue, playing them...
13:38:50.745 : Playing sounds, events: COMPOUND_smoke_test_spotter
13:38:50.745 : (radio_check_Clare/test)
13:38:52.105 : PlaybackModerator: Closing radio channel as Spotter
13:39:08.560 : Resuming console scrolling
13:39:08.560 : Stopping listening...
13:39:08.560 : Cancelling wait for speech
13:39:08.560 : Application stopped
13:39:08.560 : ThreadManager: Wating for Root threads to stop...
13:39:08.571 : Stopping queue monitor
13:39:08.571 : Waiting for queue monitor to stop...
13:39:08.571 : Monitor queue stopped
13:39:08.773 : ThreadManager: Root threads stopped
13:39:08.773 : ThreadManager: Wating for Temporary threads to stop...
13:39:08.773 : ThreadManager: Temporary threads stopped
13:39:22.101 : Pausing console scrolling
13:39:22.101 : Using game definition iRacing
13:39:22.101 : Loading user-configured command macros from Documents/CrewChiefV4/ folder
13:39:22.102 : Loading default command macros from installation folder
13:39:22.103 : Free text action macro, text = Sorry, my bad
13:39:22.103 : Found FREE_TEXT for commandSet iracing version
13:39:22.103 : Free text action macro, text = Good pass
13:39:22.103 : Found FREE_TEXT for commandSet iracing version
13:39:22.103 : Free text action macro, text = ;
13:39:22.103 : Found FREE_TEXT for commandSet iRacing version
13:39:22.109 : Loaded 144 default car class definitions and 0 user defined car class definitions
13:39:22.117 : No user defined landmarks found
13:39:22.118 : ThreadManager: Wating for root threads to start...
13:39:22.118 : ThreadManager: Root threads started
13:39:22.118 : Starting queue monitor
13:39:22.118 : Monitor starting
13:39:22.118 : PlaybackModerator: Opening radio channel as Chief
13:39:22.118 : Loading all voice command alternatives from speech_recognition_config.txt
13:39:22.118 : Loading shared SRE commands
13:39:22.119 : Loading spotter speech recognition commands
13:39:22.119 : Loading basic circuit racing speech recognition commands
13:39:22.119 : Loading iRacing speech recognition commands
13:39:22.123 : Loaded 24 macro voice triggers into the speech recogniser
13:39:22.124 : Listening for buttons
13:39:22.124 : Running speech recognition in 'toggle button' mode
13:39:22.578 : Playing sounds, events: COMPOUND_smoke_test_chief
13:39:22.579 : (radio_check/test)
13:39:22.930 : Loading user-configured chart subscriptions from Documents/CrewChiefV4/ folder
13:39:22.931 : Added 4 common subs to 37 game-specific subs
13:39:22.931 : Polling for shared data every 16ms
13:39:23.338 : There are 1 more events in the queue, playing them...
13:39:23.338 : Playing sounds, events: COMPOUND_smoke_test_spotter
13:39:23.338 : (radio_check_Clare/test)
13:39:24.858 : PlaybackModerator: Closing radio channel as Spotter
13:39:33.537 : Resuming console scrolling
13:39:33.537 : Stopping listening...
13:39:33.537 : Cancelling wait for speech
13:39:33.537 : Application stopped
13:39:33.537 : ThreadManager: Wating for Root threads to stop...
13:39:33.541 : Stopping queue monitor
13:39:33.541 : Waiting for queue monitor to stop...
13:39:33.541 : Monitor queue stopped
13:39:33.743 : ThreadManager: Root threads stopped
13:39:33.743 : ThreadManager: Wating for Temporary threads to stop...
13:39:33.743 : ThreadManager: Temporary threads stopped
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