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Thread: CC Crashing whenever press Start Application

  1. #1
    Junior Member
    Join Date
    Oct 2019
    Posts
    5

    CC Crashing whenever press Start Application

    from event viewer
    Faulting application name: CrewChiefV4.exe, version: 1.0.0.0, time stamp: 0x6045457d
    Faulting module name: KERNELBASE.dll, version: 10.0.18362.1411, time stamp: 0xeb8644a5
    Exception code: 0xe0434352
    Fault offset: 0x0000000000043b29
    Faulting process id: 0x2964
    Faulting application start time: 0x01d71fa81520491a
    Faulting application path: C:\Program Files (x86)\Britton IT Ltd\CrewChiefV4\CrewChiefV4.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: b1fd5bcb-8aea-43d3-a305-9ec50b1b31ba
    Faulting package full name:
    Faulting package-relative application ID:



    Application: CrewChiefV4.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.ArgumentNullException
    at Newtonsoft.Json.JsonConvert.DeserializeObject(Syst em.String, System.Type, Newtonsoft.Json.JsonSerializerSettings)
    at Newtonsoft.Json.JsonConvert.DeserializeObject[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String, Newtonsoft.Json.JsonSerializerSettings)
    at CrewChiefV4.Overlay.OverlayDataSource.updateUserCh artSubscriptionsFile()
    at CrewChiefV4.Overlay.OverlayDataSource.getSubscript ionsFileLocation()
    at CrewChiefV4.Overlay.OverlayDataSource.loadChartSub scriptions()
    at CrewChiefV4.CrewChief.Run(System.String, Boolean)
    at CrewChiefV4.MainWindow.runApp()
    at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Threading.ThreadHelper.ThreadStart()

  2. #2
    Crew Chief Mega Corp CEO mr_belowski's Avatar
    Join Date
    Feb 2017
    Posts
    1,815
    delete Documents/CrewChiefV4/chart_subscriptions.json, should be enough to get it to start up

    this will be fixed in the next version

  3. #3
    Junior Member
    Join Date
    Oct 2019
    Posts
    5
    Quote Originally Posted by mr_belowski View Post
    delete Documents/CrewChiefV4/chart_subscriptions.json, should be enough to get it to start up

    this will be fixed in the next version
    thanks you..works

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