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  1. #1
    Junior Member
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    Feb 2021
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    Incomplete messages

    Hi,
    having a problem with CC where a reinstall didn't solve it
    CC is giving me info but there are pieces missing, mostly (maybe all ?) numbers
    So he will say "your laptime is"and the stops
    Or something like "the next driver did a 1." and then nothing
    Furthermore the spotter is a lot quieter to, hardly any info, if any
    When Jim (in my case) says something about a driver in front of me he doesn't pronounce the name, a woman's voice is completing the sentence
    Example; (Jim): The next driver is (woman's voice) Johnson

  2. #2
    Crew Chief Mega Corp CEO mr_belowski's Avatar
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    Feb 2017
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    reinstalling doesn't reset the app to its default state - you need to delete 2 folders to do this:

    C:\Users\[user name]\AppData\Local\Britton_IT_Ltd\

    Documents\CrewChiefV4\


    sounds like you've enabled text-to-speech in the app's settings (so it's using windows TTS voices for missing driver names). Also sounds like you're missing some sound files. Try removing those 2 folders first and if that doesn't sort it, remove (or rename) C:\Users\[user name]\AppData\Local\CrewChiefV4\ - this will force the app to redownload all the sounds

  3. #3
    Junior Member
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    Quote Originally Posted by mr_belowski View Post
    reinstalling doesn't reset the app to its default state - you need to delete 2 folders to do this:

    C:\Users\[user name]\AppData\Local\Britton_IT_Ltd\

    Documents\CrewChiefV4\


    sounds like you've enabled text-to-speech in the app's settings (so it's using windows TTS voices for missing driver names). Also sounds like you're missing some sound files. Try removing those 2 folders first and if that doesn't sort it, remove (or rename) C:\Users\[user name]\AppData\Local\CrewChiefV4\ - this will force the app to redownload all the sounds
    Thanks, worked like a charm

  4. #4
    Junior Member
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    Quote Originally Posted by Sizzle View Post
    Thanks, worked like a charm
    Unfortunately, it was a one off
    Did an official yesterday and it's back to the incomplete messaging


    Did this
    delete 3 folders:
    C:\Users\[user name]\AppData\Local\Britton_IT_Ltd\
    Documents\CrewChiefV4\
    C:\Users\[user name]\AppData\Local\CrewChiefV4
    I don't use TTS

  5. #5
    Crew Chief Mega Corp CEO mr_belowski's Avatar
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    so it worked, you didn't change anything, and now it doesn't work? I have no idea what this could be. The woman's voice reading driver names can only be TTS

  6. #6
    Junior Member
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    Feb 2021
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    Exactly, and it's basically what happened the first time
    I have the idea Chief & Spotter give me more info one race and then the next it's hardly anything.

    It's all happening local ? Nothing dependent of something outside, like a server?


    To be sure, when you talk about TTS you mean the setting "TTS Setting (text)" under Audio, Voice & Controllers, right ?
    Mine is set to "don't use TTS"

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