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Thread: Cannot print to Toshiba e-studio 283 over network

  1. #1
    Junior Member
    Join Date
    Aug 2017
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    1

    Unhappy Cannot print to Toshiba e-studio 283 over network

    Hi,
    I have a Toshiba E-Studio 283 that is connected to the network. I can communicate with the machine over the network, even browse the Topaccess web interface.

    The problem is, when I send a print job to the printer, it never prints. After submitting the job, I look in TopAccess on the logs/print tab and see an entry for the job, but in the "pages" column, there is a zero.

    I have tried installing the printer in a number of ways, both from a 2003 server and an XP workstation. I have manually installed the driver while creating a standard TCP/IP port, used the web install package (the web install package does find the printer,) and I have browsed via SMB to \\IP_ADDRESS and installed queues that way, all to no avail, and the same result in the TopAccess logs.

    Any suggestions guys?

    Thanks,
    IP

  2. #2
    VP PR Manager Sparten's Avatar
    Join Date
    Feb 2017
    Posts
    721
    Contact Toshiba, this forum is dedicated to Crew Chief support!
    IP

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