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Crew chief killing all other system sound
I have been happily using Crew Chief for a few years, but it has reached a point where I am left no option but to uninstall the software if i can't get these issues resolved.
Firstly, this year the application no longer recognizes anything I say to it no matter how slowly, clearly, or normally I say it. I just get nothing but constant "sorry mate, didn't get that." That was annoying, but I could live with it since I can still manually make settings adjustments, though I would prefer to do them via voice.
Now, starting last week Crew Chief is randomly causing all system sound except Crew Chief to silence. What generally happens is this:
1: Running iRacing with Crew Chief, possibly Spotify, Discord and OBS as well
2: At some random point Crew Chief will come on the radio to say something (sometimes with a little crackling at the beginning of the audio line)
3: All other audio disappears - iRacing. OBS, Discord, Spotify, everything
4: Microphone in Discord also stops working
5: Crew Chief audio continues to work as if nothing happened
6: Audio on other applications can be reset simply by opening the options and closing (without even changing anything) - Leaving and rejoining Discord servers also usually fixes the dead mic
I have tried switching to nAudio with no help, and I have even tried uninstalling and reinstalling, though I'm not sure that the program was completely uninstalled as I was not prompted to run any updates after reinstalling.
This issue has happened enough times now that I can no longer rely on Crew Chief to provide me with functioning audio without running the risk of destroying races (which it has already done multiple times, including one where I had to run 25 minutes of a 30 minute race with absolutely no sound.
I did just run a practice session in hopes of it failing so I could grab an error log, which it did. Hopefully this can be of assistance of a possible fix because I absolutely love the program when it's functioning properly. Please help! Error Log below:
13:15:45.733 : Set iRacing mode from previous launch
13:15:45.735 : Starting app. Version: 4.11.0.3
13:15:46.065 : Device name: 27MP65 (NVIDIA High Definition Audio) Guid: {0.0.0.00000000}.{11df4969-9b0c-4db5-8e04-300b79ac129e} DeviceWaveId 1
13:15:46.066 : Device name: Line (2- MG-XU) Guid: {0.0.0.00000000}.{3f5a1a55-2aea-4c40-abf9-88e525d36342} DeviceWaveId 2
13:15:46.066 : Device name: Headset Earphone (CORSAIR VOID PRO Wireless Gaming Headset) Guid: {0.0.0.00000000}.{455114fd-ea84-4e18-a9ea-39413d493ff7} DeviceWaveId 0
13:15:46.067 : Device name: VP279 (NVIDIA High Definition Audio) Guid: {0.0.0.00000000}.{688329c2-c1ec-4260-878a-596fc4fd3e44} DeviceWaveId 3
13:15:46.067 : Device name: Speakers (NVIDIA RTX Voice) Guid: {0.0.0.00000000}.{6a85f673-5656-40be-9b8a-9bd0596e7e29} DeviceWaveId 4
13:15:46.067 : Device name: Speakers (2- Sound Blaster Z) Guid: {0.0.0.00000000}.{9b6a2c55-dd6f-42c0-ad9c-98998c42a549} DeviceWaveId 5
13:15:46.068 : Device name: SPDIF-Out (2- Sound Blaster Z) Guid: {0.0.0.00000000}.{c0110f69-7e48-44c9-872a-dd040ba160ed} DeviceWaveId 6
13:15:46.069 : Device name: 27GL850 (NVIDIA High Definition Audio) Guid: {0.0.0.00000000}.{f70db8c0-a23d-471b-8769-e353947623fc} DeviceWaveId 7
13:15:46.069 : Unable to find saved message audio output device, using default: Headset Earphone (CORSAIR VOID PRO Wireless Gaming Headset)
13:15:46.069 : Unable to find saved background audio output device, using default: Headset Earphone (CORSAIR VOID PRO Wireless Gaming Headset)
13:15:46.204 : Device name: Line (2- MG-XU) Guid: {0.0.1.00000000}.{1028c5d9-77a2-4cce-b189-205fc24f2955} DeviceWaveId 0
13:15:46.204 : Device name: Headset Microphone (CORSAIR VOID PRO Wireless Gaming Headset) Guid: {0.0.1.00000000}.{92f7816c-3085-4fdb-aaba-0e4a0c2a5370} DeviceWaveId 1
13:15:46.204 : Device name: Microphone (NVIDIA RTX Voice) Guid: {0.0.1.00000000}.{cf7c939b-3f43-4c6c-a477-680dfb7f9378} DeviceWaveId 2
13:15:46.204 : Device name: Digital-In (2- Sound Blaster Z) Guid: {0.0.1.00000000}.{d7f8d9af-3037-42a1-b7ad-58b7a397a3f1} DeviceWaveId 3
13:15:46.204 : Device name: What U Hear (2- Sound Blaster Z) Guid: {0.0.1.00000000}.{fc7812c3-89ae-4a63-9e95-4edb7eb833b6} DeviceWaveId 4
13:15:46.204 : Detected saved audio input device: Line (2- MG-XU)
13:15:46.268 : nAudio output interface: WAVEOUT
13:15:46.297 : Using sound pack version 172, driver names version 137 and personalisations version 139
13:15:46.303 : Preparing sound effects
13:15:46.331 : Prepare sound effects completed
13:15:46.332 : Preparing driver names
13:15:46.352 : Prepare driver names completed
13:15:46.353 : Preparing personalisations for selected name Donovan
13:15:46.357 : Using spotter: Clare
13:15:46.357 : Spotter Clare has oval-specific sounds - these will be used for tracks marked as 'oval'
13:15:46.460 : Prepare personalisations completed
13:15:46.461 : Preparing voice messages
13:15:48.385 : Prepare voice message completed
13:15:48.386 : Finished preparing sounds cache, found 7824 driver names and 2914 sound sets. Loaded 422 message sounds
13:15:48.386 : 308 sounds have personalisations
13:15:48.425 : Reading driver name mappings
13:15:48.430 : Read 2164 driver name mappings
13:15:48.430 : Reading driver name mappings
13:15:48.434 : Read 422 driver name mappings
13:15:48.482 : Loading controller settings
13:15:48.482 : Load controller settings complete
13:15:48.671 : Device Connected - Name: "Driving: FANATEC ClubSport Wheel Base V2.5" GUID: "0cc23dd0-0c55-11e8-8001-444553540000"
13:15:48.675 : Device Connected - Name: "Driving: FANATEC ClubSport Wheel Base V2.5" GUID: "0cc264e0-0c55-11e8-8003-444553540000"
13:15:48.681 : Device Connected - Name: "Joystick: FANATEC ClubSport Pedals V3" GUID: "7b934d60-6859-11e9-8005-444553540000"
13:15:48.682 : Device Connected - Name: "Keyboard" GUID: "6f1d2b61-d5a0-11cf-bfc7-444553540000"
13:15:48.705 : Checking for updates
13:15:49.053 : Got update data from primary URL: http://thecrewchief.org/
13:15:49.059 : Check for updates completed
13:16:09.070 : Took 20.68s to lazy load remaining message sounds, there are now 8910 loaded message sounds
13:16:37.740 : Pausing console scrolling
13:16:37.740 : Using game definition iRacing
13:16:37.742 : Loading user-configured command macros from Documents/CrewChiefV4/ folder
13:16:37.765 : Loading default command macros from installation folder
13:16:37.775 : Free text action macro, text = "Sorry, my bad" key presses to send = KEY_S, KEY_O, KEY_R, KEY_R, KEY_Y, OEM_COMMA, SPACE_BAR, KEY_M, KEY_Y, SPACE_BAR, KEY_B, KEY_A, KEY_D
13:16:37.775 : Free text action macro, text = "Good pass" key presses to send = KEY_G, KEY_O, KEY_O, KEY_D, SPACE_BAR, KEY_P, KEY_A, KEY_S, KEY_S
13:16:37.825 : Loaded 104 default car class definitions and 0 user defined car class definitions
13:16:37.859 : No user defined landmarks found
13:16:37.862 : ThreadManager: Wating for root threads to start...
13:16:37.862 : ThreadManager: Root threads started
13:16:37.882 : serverTransmitMaxCars = 63
13:16:37.882 : is360HzTelemetry = False
13:16:37.883 : Starting queue monitor
13:16:37.885 : Monitor starting
13:16:38.414 : Playing sounds, events: COMPOUND_smoke_test_chief
13:16:38.414 : (radio_check/test)
13:16:38.724 : Loading user-configured chart subscriptions from Documents/CrewChiefV4/ folder
13:16:38.727 : Added 4 common subs to 30 game-specific subs
13:16:38.729 : Polling for shared data every 16ms
13:16:39.240 : There are 1 more events in the queue, playing them...
13:16:39.240 : Playing sounds, events: COMPOUND_smoke_test_spotter
13:16:39.240 : (radio_check_Clare/test)
13:16:40.600 : PlaybackModerator: Closing radio channel as Spotter
13:16:47.771 : Initialising...
13:19:39.636 : Initialised iRacing shared memory
13:19:39.651 : Reloading Drivers
13:19:39.724 : New session, trigger data:
13:19:39.724 : SessionType = Practice
13:19:39.724 : lastSessionPhase = Unavailable
13:19:39.724 : lastSessionRunningTime = 0
13:19:39.724 : currentSessionPhase = Countdown
13:19:39.724 : rawSessionPhase = Racing
13:19:39.724 : currentSessionRunningTime = 2936.533
13:19:39.724 : NumCarsAtStartOfSession = 15
13:19:39.724 : TrackType = RoadCourse
13:19:39.724 : TrackPitSpeedLimit = 16.66667
13:19:39.724 : CourseCautions = off
13:19:39.724 : Restarts = single file
13:19:39.728 : No landmarks defined for this track
13:19:39.729 : SessionTotalRunTime = 7200
13:19:39.731 : Enabled message types:
13:19:39.731 : TYRE_TEMPS
13:19:39.731 : TYRE_WEAR
13:19:39.731 : BRAKE_TEMPS
13:19:39.731 : BRAKE_DAMAGE
13:19:39.731 : FUEL
13:19:39.731 : LOCKING_AND_SPINNING
13:19:39.731 : Spotter enabled: True
13:19:39.731 : Realistic mode: False
13:19:39.731 : Oval logic enabled: False
13:19:39.731 : Using American terms: False
13:19:39.731 : Player is using car class GTE (car ID 93)
13:19:39.743 : New driver huub eterman is using car class GTE (car ID 92)
13:19:39.743 : New driver robin monster is using car class GTE (car ID 92)
13:19:39.743 : New driver casey d metzger is using car class LMP2 (car ID 39)
13:19:39.743 : New driver jakub wyderka is using car class LMP1 (car ID 98)
13:19:39.743 : New driver arkadiusz neumann2 is using car class LMP1 (car ID 98)
13:19:39.743 : New driver grzegorz radecki2 is using car class LMP1 (car ID 98)
13:19:39.743 : New driver zack guinee is using car class GTE (car ID 109)
13:19:39.743 : New driver corne borchers is using car class GTE (car ID 93)
13:19:39.743 : New driver roberto de la fuente is using car class GTE (car ID 92)
13:19:39.743 : New driver michael qiao is using car class GTE (car ID 102)
13:19:39.743 : New driver jose luis milara is using car class GTE (car ID 92)
13:19:39.743 : New driver jari tallgren is using car class GTE (car ID 92)
13:19:39.743 : New driver damien reb is using car class GTE (car ID 102)
13:19:39.743 : New driver yoep de ligt is using car class GTE (car ID 92)
13:19:39.748 : Multi-Class event:
13:19:39.749 : "GTE" (built-in)
13:19:39.749 : "LMP2" (built-in)
13:19:39.749 : "LMP1" (built-in)
13:19:39.749 : Insufficient car class data, so dropping back to single class racing
13:19:39.757 : New session
13:19:39.758 : New session details...
13:19:39.758 : SessionType: Practice
13:19:39.758 : EventIndex: 0
13:19:39.758 : SessionIteration: 0
13:19:39.758 : TrackName: "spa combined"
13:19:39.758 : Clearing game state...
13:19:39.759 : Purging regular queue
13:19:39.759 : Purging immediate queue
13:19:39.775 : Using unmapped driver last name neumann for raw driver name arkadiusz neumann2
13:19:39.775 : Using unmapped driver last name metzger for raw driver name casey d metzger
13:19:39.775 : Using unmapped driver last name borchers for raw driver name corne borchers
13:19:39.775 : Using unmapped driver last name reb for raw driver name damien reb
13:19:39.775 : Using unmapped driver last name radecki for raw driver name grzegorz radecki2
13:19:39.775 : Using unmapped driver last name eterman for raw driver name huub eterman
13:19:39.775 : Using unmapped driver last name wyderka for raw driver name jakub wyderka
13:19:39.775 : Using unmapped driver last name tallgren for raw driver name jari tallgren
13:19:39.775 : Using unmapped driver last name milara for raw driver name jose luis milara
13:19:39.775 : Using unmapped driver last name qiao for raw driver name michael qiao
13:19:39.775 : Using unmapped driver last name de la fuente for raw driver name roberto de la fuente
13:19:39.775 : Using unmapped driver last name monster for raw driver name robin monster
13:19:39.775 : Using unmapped driver last name de ligt for raw driver name yoep de ligt
13:19:39.775 : Using unmapped driver last name guinee for raw driver name zack guinee
13:19:39.775 : Using unmapped driver last name mckenzie for raw driver name donivan mckenzie
13:19:39.796 : New session phase, was Countdown now Green
13:19:39.796 : No landmarks defined for this track
13:19:39.796 : Enabled message types:
13:19:39.796 : TYRE_TEMPS
13:19:39.796 : TYRE_WEAR
13:19:39.796 : BRAKE_TEMPS
13:19:39.796 : BRAKE_DAMAGE
13:19:39.796 : FUEL
13:19:39.796 : LOCKING_AND_SPINNING
13:19:39.796 : Spotter enabled: True
13:19:39.796 : Realistic mode: False
13:19:39.796 : Oval logic enabled: False
13:19:39.796 : Using American terms: False
13:19:39.796 : Player is using car class GTE (car ID 93)
13:19:39.796 : Just gone green, session details...
13:19:39.796 : SessionType Practice
13:19:39.796 : SessionPhase Green
13:19:39.796 : HasMandatoryPitStop False
13:19:39.796 : NumCarsAtStartOfSession 15
13:19:39.796 : SessionNumberOfLaps 0
13:19:39.796 : SessionRunTime 7200
13:19:39.796 : SessionStartTime 04/30/2020 18:19:39
13:19:39.796 : TrackName spa combined Track Reported Length 6930
13:19:39.929 : Unvocalized driver name: borchers
13:19:39.929 : Unvocalized driver name: reb
13:19:39.929 : Unvocalized driver name: radecki
13:19:39.929 : Unvocalized driver name: eterman
13:19:39.929 : Unvocalized driver name: wyderka
13:19:39.929 : Unvocalized driver name: tallgren
13:19:39.929 : Unvocalized driver name: milara
13:19:39.929 : Unvocalized driver name: qiao
13:19:39.929 : Unvocalized driver name: de la fuente
13:19:39.929 : Unvocalized driver name: monster
13:19:39.929 : Unvocalized driver name: de ligt
13:19:39.929 : Unvocalized driver name: guinee
13:19:39.994 : Session time remaining = -1
13:19:39.994 : Message COMPOUND_session_complete can't be played because there is no sound for text fragment position/p1000
13:19:40.000 : Took 0.22 seconds to load 15 driver name sounds. There are now 8913 sound files loaded
13:19:40.059 : ********** starting spotter***********
13:19:40.060 : Invoking spotter every 16
13:19:40.661 : Pit box position = 892.251
13:20:41.765 : Fuel level initialised, initialFuelLevel = 3.424 gallons, halfDistance = -1 halfTime = 3600.00
13:20:48.047 : Fuel level initialised, initialFuelLevel = 3.381 gallons, halfDistance = -1 halfTime = 3600.00
13:20:48.050 : PlaybackModerator: Opening radio channel as Chief
13:20:48.518 : Playing sounds, events: push_now/pits_exit_traffic_behind
13:20:48.518 : (push_now/pits_exit_traffic_behind)
13:20:50.198 : PlaybackModerator: Closing radio channel as Chief
13:21:48.067 : Fuel use per minute (basic calc) = 0.383 fuel(gallons) left = 2.998
13:22:48.099 : Fuel use per minute (basic calc) = 0.355 fuel(gallons) left = 2.671
13:22:54.735 : Laps completed = 0
13:22:54.736 : Time elapsed = 53:33.100 (3213.100)
13:22:54.736 : Overall Position = 1000
13:22:54.736 : Class Position = 1000
13:22:54.736 : Session phase = Green
13:22:54.736 : Fuel use per lap (basic calc) = 0.756 fuel left(gallons) = 2.625
13:23:48.116 : Fuel use per minute (basic calc) = 0.385 fuel(gallons) left = 2.227
13:23:56.560 : New driver uwe zamecnik is using car class LMP2 (car ID 39)
13:24:35.573 : New driver tomasz gawron is using car class GTE (car ID 102)
13:24:45.570 : New driver lucas foulon is using car class GTE (car ID 102)
13:24:48.112 : Fuel use per minute (basic calc) = 0.385 fuel(gallons) left = 1.842
13:25:13.568 : Laps completed = 1
13:25:13.568 : Time elapsed = 55:51.950 (3351.950)
13:25:13.568 : Overall Position = 10
13:25:13.568 : Class Position = 6
13:25:13.568 : Session phase = Green
13:25:13.570 : Laptime: 02:15.571, Valid = False
13:25:13.570 : Fuel use per lap (basic calc) = 0.856 fuel left(gallons) = 1.670
13:25:13.571 : PlaybackModerator: Opening radio channel as Chief
13:25:14.038 : Playing sounds, events: DELAYED_position
13:25:14.699 : PlaybackModerator: Closing radio channel as Chief
13:25:48.135 : Fuel use per minute (basic calc) = 0.398 fuel(gallons) left = 1.392
13:26:30.527 : num faster cars closing = 1 faster cars battling for position = False faster cars include class leader = False num slower cars closing = 0 slower cars battling for position = False slower cars include class leader = False faster car is racing player for position = False slower car is racing player for position = False fasterCarDriverNames = arkadiusz neumann2 slowerCarDriverNames =
13:26:30.527 : PlaybackModerator: Opening radio channel as Chief
13:26:30.998 : Playing sounds, events: multiclass/faster_car_behind
13:26:30.998 : (multiclass/faster_car_behind)
13:26:33.249 : PlaybackModerator: Closing radio channel as Chief
13:26:35.573 : New driver marcin kusiak is using car class GTE (car ID 102)
13:26:48.144 : Fuel use per minute: windowed calc=0.388, max per lap calc=0.000 fuel(gallons) left=1.056
13:27:27.581 : Laps completed = 2
13:27:27.581 : Time elapsed = 58:05.950 (3485.950)
13:27:27.581 : Overall Position = 10
13:27:27.581 : Class Position = 6
13:27:27.581 : Session phase = Green
13:27:27.581 : Laptime: 02:15.115, Valid = True
13:27:27.594 : Player best sectors 40.083, 49.983, 45.049
13:27:27.594 : Opponent best sectors 40.033, 48.634, 44.312
13:27:27.594 : S1 delta (-ve = player faster) = 0.049 S2 delta = 1.350 S3 delta = 0.737
13:27:27.595 : Resolved delta message: lap_times/sector1_is, 00:00:050, lap_times/off_the_pace, lap_times/sector2_is, 00:01:300, lap_times/off_the_pace, lap_times/sector3_is, 00:00:700, lap_times/off_the_pace
13:27:27.595 : Using hundredths for gap of 00:00:050
13:27:27.597 : Fuel use per lap: windowed calc=0.875, max per lap=0.914 fuel(gallons) left=0.756
13:27:27.598 : PlaybackModerator: Opening radio channel as Chief
13:27:28.069 : Playing sounds, events: COMPOUND_lapTimeNotRaceGap, COMPOUND_sectorDeltas
13:27:28.069 : (lap_times/gap_intro, insert_pause:50, numbers/2point1, lap_times/gap_outro_off_pace)
13:27:30.898 : (lap_times/sector1_is, insert_pause:50, numbers/0, numbers/point05, lap_times/off_the_pace, lap_times/sector2_is, insert_pause:50, numbers/1point3, lap_times/off_the_pace, lap_times/sector3_is, insert_pause:50, numbers/0point7, lap_times/off_the_pace)
13:27:36.169 : Exception NoDriver calling waveOutOpen playing sound C:\Users\doniv\AppData\Local\CrewChiefV4\sounds\vo ice\lap_times\off_the_pace\1.wav stack trace at NAudio.Wave.WaveOutEvent.Init(IWaveProvider waveProvider)
at CrewChiefV4.Audio.SingleSound.LoadNAudioWaveOut() in C:\projects\crewchief_c_sharp\CrewChiefV4\CrewChie fV4\Audio\Sounds.cs:line 1699
at CrewChiefV4.Audio.SingleSound.LoadAndCacheSound() in C:\projects\crewchief_c_sharp\CrewChiefV4\CrewChie fV4\Audio\Sounds.cs:line 1462
at CrewChiefV4.Audio.SingleSound.PlayNAudio(Boolean isListenStartBeep) in C:\projects\crewchief_c_sharp\CrewChiefV4\CrewChie fV4\Audio\Sounds.cs:line 1636
13:27:38.937 : PlaybackModerator: Closing radio channel as Chief
13:27:48.176 : Fuel use per minute: windowed calc=0.394, max per lap calc=0.406 fuel(gallons) left=0.632
13:27:51.772 : Clip penalties/cut_track_prac_or_qual_1 is not valid
13:28:13.591 : Car behind fast lap - this lap time = 135.2646 session best = 116.2565
13:28:13.591 : Using hundredths for laptime of 02:15:265
13:28:13.592 : PlaybackModerator: Opening radio channel as Chief
13:28:13.593 : Playing sounds, events: COMPOUND_car_behind_good_laptime
13:28:13.593 : (opponents/the_car_behind_has_just_done_a, insert_pause:50, numbers/2_15, numbers/point26)
13:28:16.767 : PlaybackModerator: Closing radio channel as Chief
13:30:55.435 : Resuming console scrolling
13:30:55.436 : Application stopped
13:30:55.439 : ThreadManager: Wating for Root threads to stop...
13:30:55.450 : Disconnected from iRacing Shared Memory
13:30:55.451 : Stopping queue monitor
13:30:55.451 : Waiting for queue monitor to stop...
13:30:55.451 : Monitor queue stopped
13:30:55.640 : ThreadManager: Root threads stopped
13:30:55.640 : ThreadManager: Wating for Temporary threads to stop...
13:30:55.640 : ThreadManager: Temporary threads stopped
13:35:29.812 : Device Disconnected - Name: "Driving: FANATEC ClubSport Wheel Base V2.5" GUID: "0cc23dd0-0c55-11e8-8001-444553540000"
13:35:29.812 : Device Disconnected - Name: "Driving: FANATEC ClubSport Wheel Base V2.5" GUID: "0cc264e0-0c55-11e8-8003-444553540000"
Last edited by Smoky McAshtray; 30-04-2020 at 22:10.
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Crew Chief Mega Corp CEO
The exception in your log shows that the audio output driver has failed - cc can't connect the sound file to the audio output device. The log doesn't help track down issues with speech recognition. I suggest you look at our FAQ - perhaps you need to train your windows speech recognition system using the mic you use for racing.
It looks like your Corsair headset has some driver issue which is unrelated to cc
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After a few days of testing, this seems to have resolved the issue. Thanks for the help!
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