Results 1 to 3 of 3

Thread: Crew chief killing all other system sound

  1. #1

    Unhappy Crew chief killing all other system sound

    I have been happily using Crew Chief for a few years, but it has reached a point where I am left no option but to uninstall the software if i can't get these issues resolved.

    Firstly, this year the application no longer recognizes anything I say to it no matter how slowly, clearly, or normally I say it. I just get nothing but constant "sorry mate, didn't get that." That was annoying, but I could live with it since I can still manually make settings adjustments, though I would prefer to do them via voice.

    Now, starting last week Crew Chief is randomly causing all system sound except Crew Chief to silence. What generally happens is this:

    1: Running iRacing with Crew Chief, possibly Spotify, Discord and OBS as well
    2: At some random point Crew Chief will come on the radio to say something (sometimes with a little crackling at the beginning of the audio line)
    3: All other audio disappears - iRacing. OBS, Discord, Spotify, everything
    4: Microphone in Discord also stops working
    5: Crew Chief audio continues to work as if nothing happened
    6: Audio on other applications can be reset simply by opening the options and closing (without even changing anything) - Leaving and rejoining Discord servers also usually fixes the dead mic

    I have tried switching to nAudio with no help, and I have even tried uninstalling and reinstalling, though I'm not sure that the program was completely uninstalled as I was not prompted to run any updates after reinstalling.

    This issue has happened enough times now that I can no longer rely on Crew Chief to provide me with functioning audio without running the risk of destroying races (which it has already done multiple times, including one where I had to run 25 minutes of a 30 minute race with absolutely no sound.

    I did just run a practice session in hopes of it failing so I could grab an error log, which it did. Hopefully this can be of assistance of a possible fix because I absolutely love the program when it's functioning properly. Please help! Error Log below:


    13:15:45.733 : Set iRacing mode from previous launch
    13:15:45.735 : Starting app. Version: 4.11.0.3
    13:15:46.065 : Device name: 27MP65 (NVIDIA High Definition Audio) Guid: {0.0.0.00000000}.{11df4969-9b0c-4db5-8e04-300b79ac129e} DeviceWaveId 1
    13:15:46.066 : Device name: Line (2- MG-XU) Guid: {0.0.0.00000000}.{3f5a1a55-2aea-4c40-abf9-88e525d36342} DeviceWaveId 2
    13:15:46.066 : Device name: Headset Earphone (CORSAIR VOID PRO Wireless Gaming Headset) Guid: {0.0.0.00000000}.{455114fd-ea84-4e18-a9ea-39413d493ff7} DeviceWaveId 0
    13:15:46.067 : Device name: VP279 (NVIDIA High Definition Audio) Guid: {0.0.0.00000000}.{688329c2-c1ec-4260-878a-596fc4fd3e44} DeviceWaveId 3
    13:15:46.067 : Device name: Speakers (NVIDIA RTX Voice) Guid: {0.0.0.00000000}.{6a85f673-5656-40be-9b8a-9bd0596e7e29} DeviceWaveId 4
    13:15:46.067 : Device name: Speakers (2- Sound Blaster Z) Guid: {0.0.0.00000000}.{9b6a2c55-dd6f-42c0-ad9c-98998c42a549} DeviceWaveId 5
    13:15:46.068 : Device name: SPDIF-Out (2- Sound Blaster Z) Guid: {0.0.0.00000000}.{c0110f69-7e48-44c9-872a-dd040ba160ed} DeviceWaveId 6
    13:15:46.069 : Device name: 27GL850 (NVIDIA High Definition Audio) Guid: {0.0.0.00000000}.{f70db8c0-a23d-471b-8769-e353947623fc} DeviceWaveId 7
    13:15:46.069 : Unable to find saved message audio output device, using default: Headset Earphone (CORSAIR VOID PRO Wireless Gaming Headset)
    13:15:46.069 : Unable to find saved background audio output device, using default: Headset Earphone (CORSAIR VOID PRO Wireless Gaming Headset)
    13:15:46.204 : Device name: Line (2- MG-XU) Guid: {0.0.1.00000000}.{1028c5d9-77a2-4cce-b189-205fc24f2955} DeviceWaveId 0
    13:15:46.204 : Device name: Headset Microphone (CORSAIR VOID PRO Wireless Gaming Headset) Guid: {0.0.1.00000000}.{92f7816c-3085-4fdb-aaba-0e4a0c2a5370} DeviceWaveId 1
    13:15:46.204 : Device name: Microphone (NVIDIA RTX Voice) Guid: {0.0.1.00000000}.{cf7c939b-3f43-4c6c-a477-680dfb7f9378} DeviceWaveId 2
    13:15:46.204 : Device name: Digital-In (2- Sound Blaster Z) Guid: {0.0.1.00000000}.{d7f8d9af-3037-42a1-b7ad-58b7a397a3f1} DeviceWaveId 3
    13:15:46.204 : Device name: What U Hear (2- Sound Blaster Z) Guid: {0.0.1.00000000}.{fc7812c3-89ae-4a63-9e95-4edb7eb833b6} DeviceWaveId 4
    13:15:46.204 : Detected saved audio input device: Line (2- MG-XU)
    13:15:46.268 : nAudio output interface: WAVEOUT
    13:15:46.297 : Using sound pack version 172, driver names version 137 and personalisations version 139
    13:15:46.303 : Preparing sound effects
    13:15:46.331 : Prepare sound effects completed
    13:15:46.332 : Preparing driver names
    13:15:46.352 : Prepare driver names completed
    13:15:46.353 : Preparing personalisations for selected name Donovan
    13:15:46.357 : Using spotter: Clare
    13:15:46.357 : Spotter Clare has oval-specific sounds - these will be used for tracks marked as 'oval'
    13:15:46.460 : Prepare personalisations completed
    13:15:46.461 : Preparing voice messages
    13:15:48.385 : Prepare voice message completed
    13:15:48.386 : Finished preparing sounds cache, found 7824 driver names and 2914 sound sets. Loaded 422 message sounds
    13:15:48.386 : 308 sounds have personalisations
    13:15:48.425 : Reading driver name mappings
    13:15:48.430 : Read 2164 driver name mappings
    13:15:48.430 : Reading driver name mappings
    13:15:48.434 : Read 422 driver name mappings
    13:15:48.482 : Loading controller settings
    13:15:48.482 : Load controller settings complete
    13:15:48.671 : Device Connected - Name: "Driving: FANATEC ClubSport Wheel Base V2.5" GUID: "0cc23dd0-0c55-11e8-8001-444553540000"
    13:15:48.675 : Device Connected - Name: "Driving: FANATEC ClubSport Wheel Base V2.5" GUID: "0cc264e0-0c55-11e8-8003-444553540000"
    13:15:48.681 : Device Connected - Name: "Joystick: FANATEC ClubSport Pedals V3" GUID: "7b934d60-6859-11e9-8005-444553540000"
    13:15:48.682 : Device Connected - Name: "Keyboard" GUID: "6f1d2b61-d5a0-11cf-bfc7-444553540000"
    13:15:48.705 : Checking for updates
    13:15:49.053 : Got update data from primary URL: http://thecrewchief.org/
    13:15:49.059 : Check for updates completed
    13:16:09.070 : Took 20.68s to lazy load remaining message sounds, there are now 8910 loaded message sounds
    13:16:37.740 : Pausing console scrolling
    13:16:37.740 : Using game definition iRacing
    13:16:37.742 : Loading user-configured command macros from Documents/CrewChiefV4/ folder
    13:16:37.765 : Loading default command macros from installation folder
    13:16:37.775 : Free text action macro, text = "Sorry, my bad" key presses to send = KEY_S, KEY_O, KEY_R, KEY_R, KEY_Y, OEM_COMMA, SPACE_BAR, KEY_M, KEY_Y, SPACE_BAR, KEY_B, KEY_A, KEY_D
    13:16:37.775 : Free text action macro, text = "Good pass" key presses to send = KEY_G, KEY_O, KEY_O, KEY_D, SPACE_BAR, KEY_P, KEY_A, KEY_S, KEY_S
    13:16:37.825 : Loaded 104 default car class definitions and 0 user defined car class definitions
    13:16:37.859 : No user defined landmarks found
    13:16:37.862 : ThreadManager: Wating for root threads to start...
    13:16:37.862 : ThreadManager: Root threads started
    13:16:37.882 : serverTransmitMaxCars = 63
    13:16:37.882 : is360HzTelemetry = False
    13:16:37.883 : Starting queue monitor
    13:16:37.885 : Monitor starting
    13:16:38.414 : Playing sounds, events: COMPOUND_smoke_test_chief
    13:16:38.414 : (radio_check/test)
    13:16:38.724 : Loading user-configured chart subscriptions from Documents/CrewChiefV4/ folder
    13:16:38.727 : Added 4 common subs to 30 game-specific subs
    13:16:38.729 : Polling for shared data every 16ms
    13:16:39.240 : There are 1 more events in the queue, playing them...
    13:16:39.240 : Playing sounds, events: COMPOUND_smoke_test_spotter
    13:16:39.240 : (radio_check_Clare/test)
    13:16:40.600 : PlaybackModerator: Closing radio channel as Spotter
    13:16:47.771 : Initialising...
    13:19:39.636 : Initialised iRacing shared memory
    13:19:39.651 : Reloading Drivers
    13:19:39.724 : New session, trigger data:
    13:19:39.724 : SessionType = Practice
    13:19:39.724 : lastSessionPhase = Unavailable
    13:19:39.724 : lastSessionRunningTime = 0
    13:19:39.724 : currentSessionPhase = Countdown
    13:19:39.724 : rawSessionPhase = Racing
    13:19:39.724 : currentSessionRunningTime = 2936.533
    13:19:39.724 : NumCarsAtStartOfSession = 15
    13:19:39.724 : TrackType = RoadCourse
    13:19:39.724 : TrackPitSpeedLimit = 16.66667
    13:19:39.724 : CourseCautions = off
    13:19:39.724 : Restarts = single file
    13:19:39.728 : No landmarks defined for this track
    13:19:39.729 : SessionTotalRunTime = 7200
    13:19:39.731 : Enabled message types:
    13:19:39.731 : TYRE_TEMPS
    13:19:39.731 : TYRE_WEAR
    13:19:39.731 : BRAKE_TEMPS
    13:19:39.731 : BRAKE_DAMAGE
    13:19:39.731 : FUEL
    13:19:39.731 : LOCKING_AND_SPINNING
    13:19:39.731 : Spotter enabled: True
    13:19:39.731 : Realistic mode: False
    13:19:39.731 : Oval logic enabled: False
    13:19:39.731 : Using American terms: False
    13:19:39.731 : Player is using car class GTE (car ID 93)
    13:19:39.743 : New driver huub eterman is using car class GTE (car ID 92)
    13:19:39.743 : New driver robin monster is using car class GTE (car ID 92)
    13:19:39.743 : New driver casey d metzger is using car class LMP2 (car ID 39)
    13:19:39.743 : New driver jakub wyderka is using car class LMP1 (car ID 98)
    13:19:39.743 : New driver arkadiusz neumann2 is using car class LMP1 (car ID 98)
    13:19:39.743 : New driver grzegorz radecki2 is using car class LMP1 (car ID 98)
    13:19:39.743 : New driver zack guinee is using car class GTE (car ID 109)
    13:19:39.743 : New driver corne borchers is using car class GTE (car ID 93)
    13:19:39.743 : New driver roberto de la fuente is using car class GTE (car ID 92)
    13:19:39.743 : New driver michael qiao is using car class GTE (car ID 102)
    13:19:39.743 : New driver jose luis milara is using car class GTE (car ID 92)
    13:19:39.743 : New driver jari tallgren is using car class GTE (car ID 92)
    13:19:39.743 : New driver damien reb is using car class GTE (car ID 102)
    13:19:39.743 : New driver yoep de ligt is using car class GTE (car ID 92)
    13:19:39.748 : Multi-Class event:
    13:19:39.749 : "GTE" (built-in)
    13:19:39.749 : "LMP2" (built-in)
    13:19:39.749 : "LMP1" (built-in)
    13:19:39.749 : Insufficient car class data, so dropping back to single class racing
    13:19:39.757 : New session
    13:19:39.758 : New session details...
    13:19:39.758 : SessionType: Practice
    13:19:39.758 : EventIndex: 0
    13:19:39.758 : SessionIteration: 0
    13:19:39.758 : TrackName: "spa combined"
    13:19:39.758 : Clearing game state...
    13:19:39.759 : Purging regular queue
    13:19:39.759 : Purging immediate queue
    13:19:39.775 : Using unmapped driver last name neumann for raw driver name arkadiusz neumann2
    13:19:39.775 : Using unmapped driver last name metzger for raw driver name casey d metzger
    13:19:39.775 : Using unmapped driver last name borchers for raw driver name corne borchers
    13:19:39.775 : Using unmapped driver last name reb for raw driver name damien reb
    13:19:39.775 : Using unmapped driver last name radecki for raw driver name grzegorz radecki2
    13:19:39.775 : Using unmapped driver last name eterman for raw driver name huub eterman
    13:19:39.775 : Using unmapped driver last name wyderka for raw driver name jakub wyderka
    13:19:39.775 : Using unmapped driver last name tallgren for raw driver name jari tallgren
    13:19:39.775 : Using unmapped driver last name milara for raw driver name jose luis milara
    13:19:39.775 : Using unmapped driver last name qiao for raw driver name michael qiao
    13:19:39.775 : Using unmapped driver last name de la fuente for raw driver name roberto de la fuente
    13:19:39.775 : Using unmapped driver last name monster for raw driver name robin monster
    13:19:39.775 : Using unmapped driver last name de ligt for raw driver name yoep de ligt
    13:19:39.775 : Using unmapped driver last name guinee for raw driver name zack guinee
    13:19:39.775 : Using unmapped driver last name mckenzie for raw driver name donivan mckenzie
    13:19:39.796 : New session phase, was Countdown now Green
    13:19:39.796 : No landmarks defined for this track
    13:19:39.796 : Enabled message types:
    13:19:39.796 : TYRE_TEMPS
    13:19:39.796 : TYRE_WEAR
    13:19:39.796 : BRAKE_TEMPS
    13:19:39.796 : BRAKE_DAMAGE
    13:19:39.796 : FUEL
    13:19:39.796 : LOCKING_AND_SPINNING
    13:19:39.796 : Spotter enabled: True
    13:19:39.796 : Realistic mode: False
    13:19:39.796 : Oval logic enabled: False
    13:19:39.796 : Using American terms: False
    13:19:39.796 : Player is using car class GTE (car ID 93)
    13:19:39.796 : Just gone green, session details...
    13:19:39.796 : SessionType Practice
    13:19:39.796 : SessionPhase Green
    13:19:39.796 : HasMandatoryPitStop False
    13:19:39.796 : NumCarsAtStartOfSession 15
    13:19:39.796 : SessionNumberOfLaps 0
    13:19:39.796 : SessionRunTime 7200
    13:19:39.796 : SessionStartTime 04/30/2020 18:19:39
    13:19:39.796 : TrackName spa combined Track Reported Length 6930
    13:19:39.929 : Unvocalized driver name: borchers
    13:19:39.929 : Unvocalized driver name: reb
    13:19:39.929 : Unvocalized driver name: radecki
    13:19:39.929 : Unvocalized driver name: eterman
    13:19:39.929 : Unvocalized driver name: wyderka
    13:19:39.929 : Unvocalized driver name: tallgren
    13:19:39.929 : Unvocalized driver name: milara
    13:19:39.929 : Unvocalized driver name: qiao
    13:19:39.929 : Unvocalized driver name: de la fuente
    13:19:39.929 : Unvocalized driver name: monster
    13:19:39.929 : Unvocalized driver name: de ligt
    13:19:39.929 : Unvocalized driver name: guinee
    13:19:39.994 : Session time remaining = -1
    13:19:39.994 : Message COMPOUND_session_complete can't be played because there is no sound for text fragment position/p1000
    13:19:40.000 : Took 0.22 seconds to load 15 driver name sounds. There are now 8913 sound files loaded
    13:19:40.059 : ********** starting spotter***********
    13:19:40.060 : Invoking spotter every 16
    13:19:40.661 : Pit box position = 892.251
    13:20:41.765 : Fuel level initialised, initialFuelLevel = 3.424 gallons, halfDistance = -1 halfTime = 3600.00
    13:20:48.047 : Fuel level initialised, initialFuelLevel = 3.381 gallons, halfDistance = -1 halfTime = 3600.00
    13:20:48.050 : PlaybackModerator: Opening radio channel as Chief
    13:20:48.518 : Playing sounds, events: push_now/pits_exit_traffic_behind
    13:20:48.518 : (push_now/pits_exit_traffic_behind)
    13:20:50.198 : PlaybackModerator: Closing radio channel as Chief
    13:21:48.067 : Fuel use per minute (basic calc) = 0.383 fuel(gallons) left = 2.998
    13:22:48.099 : Fuel use per minute (basic calc) = 0.355 fuel(gallons) left = 2.671
    13:22:54.735 : Laps completed = 0
    13:22:54.736 : Time elapsed = 53:33.100 (3213.100)
    13:22:54.736 : Overall Position = 1000
    13:22:54.736 : Class Position = 1000
    13:22:54.736 : Session phase = Green
    13:22:54.736 : Fuel use per lap (basic calc) = 0.756 fuel left(gallons) = 2.625
    13:23:48.116 : Fuel use per minute (basic calc) = 0.385 fuel(gallons) left = 2.227
    13:23:56.560 : New driver uwe zamecnik is using car class LMP2 (car ID 39)
    13:24:35.573 : New driver tomasz gawron is using car class GTE (car ID 102)
    13:24:45.570 : New driver lucas foulon is using car class GTE (car ID 102)
    13:24:48.112 : Fuel use per minute (basic calc) = 0.385 fuel(gallons) left = 1.842
    13:25:13.568 : Laps completed = 1
    13:25:13.568 : Time elapsed = 55:51.950 (3351.950)
    13:25:13.568 : Overall Position = 10
    13:25:13.568 : Class Position = 6
    13:25:13.568 : Session phase = Green
    13:25:13.570 : Laptime: 02:15.571, Valid = False
    13:25:13.570 : Fuel use per lap (basic calc) = 0.856 fuel left(gallons) = 1.670
    13:25:13.571 : PlaybackModerator: Opening radio channel as Chief
    13:25:14.038 : Playing sounds, events: DELAYED_position
    13:25:14.699 : PlaybackModerator: Closing radio channel as Chief
    13:25:48.135 : Fuel use per minute (basic calc) = 0.398 fuel(gallons) left = 1.392
    13:26:30.527 : num faster cars closing = 1 faster cars battling for position = False faster cars include class leader = False num slower cars closing = 0 slower cars battling for position = False slower cars include class leader = False faster car is racing player for position = False slower car is racing player for position = False fasterCarDriverNames = arkadiusz neumann2 slowerCarDriverNames =
    13:26:30.527 : PlaybackModerator: Opening radio channel as Chief
    13:26:30.998 : Playing sounds, events: multiclass/faster_car_behind
    13:26:30.998 : (multiclass/faster_car_behind)
    13:26:33.249 : PlaybackModerator: Closing radio channel as Chief
    13:26:35.573 : New driver marcin kusiak is using car class GTE (car ID 102)
    13:26:48.144 : Fuel use per minute: windowed calc=0.388, max per lap calc=0.000 fuel(gallons) left=1.056
    13:27:27.581 : Laps completed = 2
    13:27:27.581 : Time elapsed = 58:05.950 (3485.950)
    13:27:27.581 : Overall Position = 10
    13:27:27.581 : Class Position = 6
    13:27:27.581 : Session phase = Green
    13:27:27.581 : Laptime: 02:15.115, Valid = True
    13:27:27.594 : Player best sectors 40.083, 49.983, 45.049
    13:27:27.594 : Opponent best sectors 40.033, 48.634, 44.312
    13:27:27.594 : S1 delta (-ve = player faster) = 0.049 S2 delta = 1.350 S3 delta = 0.737
    13:27:27.595 : Resolved delta message: lap_times/sector1_is, 00:00:050, lap_times/off_the_pace, lap_times/sector2_is, 00:01:300, lap_times/off_the_pace, lap_times/sector3_is, 00:00:700, lap_times/off_the_pace
    13:27:27.595 : Using hundredths for gap of 00:00:050
    13:27:27.597 : Fuel use per lap: windowed calc=0.875, max per lap=0.914 fuel(gallons) left=0.756
    13:27:27.598 : PlaybackModerator: Opening radio channel as Chief
    13:27:28.069 : Playing sounds, events: COMPOUND_lapTimeNotRaceGap, COMPOUND_sectorDeltas
    13:27:28.069 : (lap_times/gap_intro, insert_pause:50, numbers/2point1, lap_times/gap_outro_off_pace)
    13:27:30.898 : (lap_times/sector1_is, insert_pause:50, numbers/0, numbers/point05, lap_times/off_the_pace, lap_times/sector2_is, insert_pause:50, numbers/1point3, lap_times/off_the_pace, lap_times/sector3_is, insert_pause:50, numbers/0point7, lap_times/off_the_pace)
    13:27:36.169 : Exception NoDriver calling waveOutOpen playing sound C:\Users\doniv\AppData\Local\CrewChiefV4\sounds\vo ice\lap_times\off_the_pace\1.wav stack trace at NAudio.Wave.WaveOutEvent.Init(IWaveProvider waveProvider)
    at CrewChiefV4.Audio.SingleSound.LoadNAudioWaveOut() in C:\projects\crewchief_c_sharp\CrewChiefV4\CrewChie fV4\Audio\Sounds.cs:line 1699
    at CrewChiefV4.Audio.SingleSound.LoadAndCacheSound() in C:\projects\crewchief_c_sharp\CrewChiefV4\CrewChie fV4\Audio\Sounds.cs:line 1462
    at CrewChiefV4.Audio.SingleSound.PlayNAudio(Boolean isListenStartBeep) in C:\projects\crewchief_c_sharp\CrewChiefV4\CrewChie fV4\Audio\Sounds.cs:line 1636
    13:27:38.937 : PlaybackModerator: Closing radio channel as Chief
    13:27:48.176 : Fuel use per minute: windowed calc=0.394, max per lap calc=0.406 fuel(gallons) left=0.632
    13:27:51.772 : Clip penalties/cut_track_prac_or_qual_1 is not valid
    13:28:13.591 : Car behind fast lap - this lap time = 135.2646 session best = 116.2565
    13:28:13.591 : Using hundredths for laptime of 02:15:265
    13:28:13.592 : PlaybackModerator: Opening radio channel as Chief
    13:28:13.593 : Playing sounds, events: COMPOUND_car_behind_good_laptime
    13:28:13.593 : (opponents/the_car_behind_has_just_done_a, insert_pause:50, numbers/2_15, numbers/point26)
    13:28:16.767 : PlaybackModerator: Closing radio channel as Chief
    13:30:55.435 : Resuming console scrolling
    13:30:55.436 : Application stopped
    13:30:55.439 : ThreadManager: Wating for Root threads to stop...
    13:30:55.450 : Disconnected from iRacing Shared Memory
    13:30:55.451 : Stopping queue monitor
    13:30:55.451 : Waiting for queue monitor to stop...
    13:30:55.451 : Monitor queue stopped
    13:30:55.640 : ThreadManager: Root threads stopped
    13:30:55.640 : ThreadManager: Wating for Temporary threads to stop...
    13:30:55.640 : ThreadManager: Temporary threads stopped
    13:35:29.812 : Device Disconnected - Name: "Driving: FANATEC ClubSport Wheel Base V2.5" GUID: "0cc23dd0-0c55-11e8-8001-444553540000"
    13:35:29.812 : Device Disconnected - Name: "Driving: FANATEC ClubSport Wheel Base V2.5" GUID: "0cc264e0-0c55-11e8-8003-444553540000"
    Last edited by Smoky McAshtray; 04-30-2020 at 10:10 PM.

  2. #2
    Crew Chief Mega Corp CEO mr_belowski's Avatar
    Join Date
    Feb 2017
    Posts
    1,510
    The exception in your log shows that the audio output driver has failed - cc can't connect the sound file to the audio output device. The log doesn't help track down issues with speech recognition. I suggest you look at our FAQ - perhaps you need to train your windows speech recognition system using the mic you use for racing.

    It looks like your Corsair headset has some driver issue which is unrelated to cc

  3. #3
    After a few days of testing, this seems to have resolved the issue. Thanks for the help!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •