Page 1 of 3 123 LastLast
Results 1 to 10 of 25

Thread: latest version of crewchief does not open on my PC

  1. #1
    Junior Member
    Join Date
    Jul 2017
    Posts
    1

    latest version of crewchief does not open on my PC

    Hello,

    I downloaded the crew chief installer and installed it on 2 pc's and it does not open.

    If I use the 4.6.6.4 installer it works fine.

    I think there is something wrong with the latest update...

    I am using Windows 10 64 bit

    thanks

    Maarten

  2. #2
    Maarten, how are you starting the new version?

    One thing I can think of is that if you pinned CC to start menu, when you install new version, you'll have to re-pin it (search from start again or launch directly from program files). Clicking the old link won't work.

  3. #3
    Crew Chief Mega Corp CEO mr_belowski's Avatar
    Join Date
    Feb 2017
    Posts
    1,815
    Someone on Discord suggested that this may be a "feature" of the Windows 10 creator's update and can be disabled: https://www.youtube.com/watch?v=kJRFcWkpY7o

    [edit]

    you're quite right, there *is* something seriously wrong with version 4.7.7.8, but it only fails when there's no sound pack installed. It's trying to read the contents of folder [AppData]/Local/CrewChiefV4/sounds/voices/ in order to work out which spotter voices to add to the list. If this folder doesn't yet exist it fails.

    I've fixed it with the latest update. Unfortunately for users affected by this issue, they may have to re-download the installer because I don't think the auto-updater will run before the app crashes

  4. #4
    Junior Member
    Join Date
    Aug 2017
    Posts
    9
    I guess I just had the same issue.

    The app did an update (not sure which version, edit: guessing it's 4.7.8.1), after then it opened fine once, but crashed as I hit the "Start" button (complete freeze of my system). After that, nothing happened when I double-clicked the app's shortcut. Downloaded the latest version from the forum front page, uninstalled old version, installed this version.. same result

    4.7.7.9 seems to work, also 4.7.8.0

  5. #5
    Crew Chief Mega Corp CEO mr_belowski's Avatar
    Join Date
    Feb 2017
    Posts
    1,815
    can you go to the windows Event Viewer and under Windows Logs, then Application, look for a .Net error and post what you find please

    Ta


  6. #6
    Junior Member
    Join Date
    Aug 2017
    Posts
    9
    Name:  1.jpg
Views: 1631
Size:  96.6 KBName:  1b.jpg
Views: 1633
Size:  98.9 KB
    Name:  2.jpg
Views: 1658
Size:  106.2 KBName:  2b.jpg
Views: 1630
Size:  88.8 KB
    Name:  3.jpg
Views: 1600
Size:  94.5 KB
    Last edited by Reiche; 04-08-2017 at 14:36.

  7. #7
    Junior Member
    Join Date
    Aug 2017
    Posts
    9
    Name:  3b.jpg
Views: 1612
Size:  95.3 KB
    Name:  4.jpg
Views: 1616
Size:  91.5 KBName:  4b.jpg
Views: 1590
Size:  101.3 KB
    Name:  5.jpg
Views: 1631
Size:  95.7 KBName:  5b.jpg
Views: 1621
Size:  97.0 KB

  8. #8
    Junior Member
    Join Date
    Aug 2017
    Posts
    9
    From a first look, the following looked pretty much identical to the ones I uploaded. If any of them is of interest for you,
    I can upload them, too.

    Name:  more errors probably the same as 5.jpg
Views: 1594
Size:  89.1 KBName:  more errors probably the same as 5 2.jpg
Views: 1626
Size:  87.9 KB

  9. #9
    Can you try renaming this folder? c:\Users\[your user name]\AppData\Local\Britton_IT_Ltd\

    Note it is hidden.

  10. #10
    Junior Member
    Join Date
    Aug 2017
    Posts
    9
    Tried it, it's starting now with 4.7.8.1 updated via in-game option.

Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •