New user. Had voice set to trigger word "chief" When I installed the app it worked fine. Over time it has gotten worse and worse. Had to start repeating myself. Then it just starting talking to me when I hadn't said anything, then it started saying things constantly that made NO sense!?

Now when I open the app the voice setting is back to disabled, and if I try to change that it gives me the "need MSS" error. I downloaded the En/US MSS file

But when I click on the file it opens a normal looking window, like I see when running this type file, but it only stays open for a micro-second then closes, and it's not installing??

HELP!?