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Crew chief not opening
Hello, i had this issue twice now, deleted and reinstalled crew chief, worked once. My issue, i open crew chief, even as an admin and it will not open. Please help!
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Crew Chief Mega Corp CEO
I really need to see the error message - look for a .Net error in the Windows Event Viewer, under Application Logs and post it here
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Deleted it again fully and re installed it again. Worked today, will see about tomorrow
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Crew Chief Mega Corp CEO
There are a couple of known issues in the current live release which can cause a crash on startup with a specific combination of settings, so it's possible it's that same issue. But it would be very helpful if you could have a rummage in the windows event logs for .Net errors from when it refused to start and post the detaild here
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Hello there,
I appear to have the same issue, Crew Chief opens, quikcly becomes unresponsive,
2 errors in event view, first log
Faulting application name: CrewChiefV4.exe, version: 1.0.0.0, time stamp: 0x5df4c6dd
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007fff788e50d5
Faulting process ID: 0x1ac4
Faulting application start time: 0x01d5c72d94e906bd
Faulting application path: C:\Program Files (x86)\Britton IT Ltd\CrewChiefV4\CrewChiefV4.exe
Faulting module path: unknown
Report ID: 30defd86-db5d-4222-aefd-1083cd0b54b6
Faulting package full name:
Faulting package-relative application ID:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2020-01-09T20:44:27.248303400Z
EventRecordID 1653
Channel Application
Computer DESKTOP-J9I2B6K
Security
- EventData
CrewChiefV4.exe
1.0.0.0
5df4c6dd
unknown
0.0.0.0
00000000
c0000005
00007fff788e50d5
1ac4
01d5c72d94e906bd
C:\Program Files (x86)\Britton IT Ltd\CrewChiefV4\CrewChiefV4.exe
unknown
30defd86-db5d-4222-aefd-1083cd0b54b6
2nd error
Application: CrewChiefV4.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at CrewChiefV4.Overlay.CrewChiefOverlayWindow.overlay Window_DrawGraphics(System.Object, GameOverlay.Windows.DrawGraphicsEventArgs)
at GameOverlay.Windows.GraphicsWindow.OnDrawGraphics( GameOverlay.Drawing.Graphics)
at GameOverlay.Windows.GraphicsWindow.GraphicsWindowT hread()
at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
- System
- Provider
[ Name] .NET Runtime
- EventID 1026
[ Qualifiers] 0
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2020-01-09T20:44:27.121961500Z
EventRecordID 1652
Channel Application
Computer DESKTOP-J9I2B6K
Security
- EventData
Application: CrewChiefV4.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.NullReferenceException at CrewChiefV4.Overlay.CrewChiefOverlayWindow.overlay Window_DrawGraphics(System.Object, GameOverlay.Windows.DrawGraphicsEventArgs) at GameOverlay.Windows.GraphicsWindow.OnDrawGraphics( GameOverlay.Drawing.Graphics) at GameOverlay.Windows.GraphicsWindow.GraphicsWindowT hread() at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart()
Thanks in advance
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VP PR Manager
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that worked a treat thanks!!
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Hi, been using this great piece of software for years, on console and now on PC. Unfortunately it's letting me down for the first time, it simply won't start up. No errors or fault codes, rebooting or re-installing do not help either, I also followed Spartan's link but the mentioned setting does not exist on my .json file. I was on the latest version and it did work at least once after the update. I also checked several times in the task manager but it simply isn't there.
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I found the .NET error:
- System
- Provider
[ Name] .NET Runtime
- EventID 1026
[ Qualifiers] 0
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2020-01-19T16:52:48.453261500Z
EventRecordID 32646
Channel Application
Computer Alexander-Workstation
Security
- EventData
Application: CrewChiefV4.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.DirectoryNotFoundException at System.IO.__Error.WinIOError(Int32, System.String) at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean) at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean, Boolean, Boolean) at System.IO.StreamWriter.CreateFile(System.String, Boolean, Boolean) at System.IO.StreamWriter..ctor(System.String, Boolean, System.Text.Encoding, Int32, Boolean) at System.IO.File.InternalWriteAllText(System.String, System.String, System.Text.Encoding, Boolean) at CrewChiefV4.MainWindow..ctor() at CrewChiefV4.Program.Main()
and some other errors:
- System
- Provider
[ Name] Windows Error Reporting
- EventID 1001
[ Qualifiers] 0
Level 4
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2020-01-19T16:58:12.260331700Z
EventRecordID 32693
Channel Application
Computer Alexander-Workstation
Security
- EventData
1771768053122823058
5
CLR20r3
Nicht verfügbar
0
CrewChiefV4.exe
1.0.0.0
5e237099
mscorlib
4.8.4075.0
5dd8a4c7
1693
fd
System.IO.DirectoryNotFound
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF DB9.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF E57.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF E77.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF E77.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF E97.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_CrewChiefV4.exe_b496538ac4c1357f8c14 9a5246e4a970c4dab87a_74728973_149034b9-1c49-4beb-a7b4-2af47b06dd18
0
6e3eb7bb-a0d5-4514-a46c-3e7abd83efae
268435456
a19b0f21cb9db4d3d89695a836c57392
0
and this one:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2020-01-19T16:58:11.151939900Z
EventRecordID 32692
Channel Application
Computer Alexander-Workstation
Security
- EventData
CrewChiefV4.exe
1.0.0.0
5e237099
KERNELBASE.dll
10.0.18362.535
50cc8d5a
e0434352
000000000003a839
37d8
01d5cee9a16ccc12
C:\Program Files (x86)\Britton IT Ltd\CrewChiefV4\CrewChiefV4.exe
C:\WINDOWS\System32\KERNELBASE.dll
6e3eb7bb-a0d5-4514-a46c-3e7abd83efae
Last edited by sickhead racing; 20-01-2020 at 17:33.
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