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Thread: Failed to load user settings, app must be restarted to try again

  1. #1
    Junior Member
    Join Date
    Oct 2019
    Posts
    1

    Failed to load user settings, app must be restarted to try again

    Hello
    after the last update, i'm not able to start CrewChief anymore because of this message : Failed to load user settings, app must be restarted to try again

    i already do this :
    - Uninstall / reinstall
    - Clear regedit
    - Clear local folder

    Is there a solution ?

    Thanks

  2. #2
    Crew Chief Mega Corp CEO mr_belowski's Avatar
    Join Date
    Feb 2017
    Posts
    1,815
    In general, when this happens please zip up the folder C:\Users\[user name]\AppData\local\Britton_IT_Ltd\ and send this to us so we can take a look.

    If you then delete or rename this folder and launch the app it will recreate it with the default settings, and should work

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