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Thread: Problem after Update

  1. #1
    Junior Member
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    Problem after Update

    Beautiful I update my Crew Chief and now nothing works.

    When I start the Program I get an error message

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    I install the Speech.msi but error message still comes.

  2. #2
    VP PR Manager Sparten's Avatar
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    We are investigating on the problem and will put out a fix asap, but in the meantime you might be able to fix this yourself.
    This setting is profile dependent so if you made any new setting profiles you will have to edit the active profile else the default file is called "defaultSettings.json".

    Make sure the app is closed.
    Open C:\Users\{USERNAME}\Documents\CrewChiefV4\profiles \defaultSettings.json(or your current active profile). In a text editor.
    locate "prefer_system_sre": true,
    change to "prefer_system_sre": false,
    Then start the app.

    Please report back if this works.

  3. #3
    Junior Member
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    OK THX!

    the error message is gone but I still can´t talk to Jim"

  4. #4
    VP PR Manager Sparten's Avatar
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    We just pushed an update that hopefully addresses the issues, the update is a bit rushed and untested but we had to sort of guess what the issue is.

  5. #5
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    Update not works, No Error Message but I can´t talk to Crew Chief

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    Last edited by benprojekt; 02-09-2019 at 08:16.

  6. #6
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    Last edited by benprojekt; 02-09-2019 at 08:17.

  7. #7
    Crew Chief Mega Corp CEO mr_belowski's Avatar
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    can we have the lines before that error please - maybe the previous 20 log lines so we can get some context

  8. #8
    Junior Member
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    of course...

    Attachment 253

  9. #9
    Crew Chief Mega Corp CEO mr_belowski's Avatar
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    This is quite a puzzle.

    Have you modified your speech recognition config file at all? What's the default language of your Windows installation? Does it work if you change the value of the "Prefer Windows speech recogniser" property to false (unticked)?

  10. #10
    Junior Member
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    No I have changed nothing. I install the crew chief update and then comes the error message...No changes when I change the value of the Windows speech recoogniser.
    I try to re-install crew Chief now....

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