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  1. #1
    Junior Member
    Join Date
    Sep 2019
    Posts
    10

    Problem after Update

    Beautiful I update my Crew Chief and now nothing works.

    When I start the Program I get an error message

    Name:  Anmerkung 2019-09-02 074704.jpg
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    I install the Speech.msi but error message still comes.

  2. #2
    VP PR Manager Sparten's Avatar
    Join Date
    Feb 2017
    Posts
    721
    We are investigating on the problem and will put out a fix asap, but in the meantime you might be able to fix this yourself.
    This setting is profile dependent so if you made any new setting profiles you will have to edit the active profile else the default file is called "defaultSettings.json".

    Make sure the app is closed.
    Open C:\Users\{USERNAME}\Documents\CrewChiefV4\profiles \defaultSettings.json(or your current active profile). In a text editor.
    locate "prefer_system_sre": true,
    change to "prefer_system_sre": false,
    Then start the app.

    Please report back if this works.

  3. #3
    Junior Member
    Join Date
    Sep 2019
    Posts
    10
    OK THX!

    the error message is gone but I still can´t talk to Jim"

  4. #4
    VP PR Manager Sparten's Avatar
    Join Date
    Feb 2017
    Posts
    721
    We just pushed an update that hopefully addresses the issues, the update is a bit rushed and untested but we had to sort of guess what the issue is.

  5. #5
    Junior Member
    Join Date
    Sep 2019
    Posts
    10
    Update not works, No Error Message but I can´t talk to Crew Chief

    Name:  Anmerkung 2019-09-02 101312.jpg
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    Last edited by benprojekt; 02-09-2019 at 08:16.

  6. #6
    Junior Member
    Join Date
    Sep 2019
    Posts
    10
    Last edited by benprojekt; 02-09-2019 at 08:17.

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