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  1. #1

    No sound in r3e

    Hello I am new to this application and i just downloaded and installed it today, i am having an issue where i am in the game and i do not recieve any sort of messages. the only time that i do is when i toggle the spotter or crew chief messages

  2. #2
    Hi,
    Which game are you trying to use Crew Chief with?

  3. #3
    R3e

  4. #4
    Crew Chief Mega Corp CEO mr_belowski's Avatar
    Join Date
    Feb 2017
    Posts
    1,083
    Sounds like the app isn't receiving any data from the game. Can you post the apps console window output please

  5. #5
    im not sure as the console did state the spotters calls when I kept checking back
    Got off for the night but it'll be the first thing I do in the morning , you can keep messaging me though as I'll be up for a while

  6. #6
    08:39:20.926 : Using game definition Race Room
    08:39:21.022 : Loaded 68 default car class definitions and 0 user defined car class definitions
    08:39:21.040 : Listening for buttons
    08:39:21.103 : Starting queue monitor
    08:39:21.105 : Monitor starting
    08:39:21.107 : Polling for shared data every 100ms
    08:39:59.972 : Initialised raceroom shared memory
    08:42:00.243 : New session, trigger data:
    08:42:02.584 : lastSessionPhase = Unavailable
    08:42:02.724 : lastSessionRunningTime = 0
    08:42:02.726 : currentSessionPhase = Green
    08:42:02.727 : rawSessionPhase = 5
    08:42:02.728 : currentSessionRunningTime = 0.085
    08:42:10.360 : 8 landmarks defined for this track
    08:42:11.190 : New driver gerhard minnesmann is using car class GT4 (class ID 1717)
    08:42:11.260 : New driver jean baptiste guillaume is using car class GT4 (class ID 1717)
    08:42:11.262 : New driver murph cooper is using car class GT4 (class ID 1717)
    08:42:11.264 : New driver sam wallace is using car class GT4 (class ID 1717)
    08:42:11.266 : New driver hermann altbauer is using car class GT4 (class ID 1717)
    08:42:11.268 : New driver rodrigo gutierrez is using car class GT4 (class ID 1717)
    08:42:11.293 : New driver marcel van hoit is using car class GT4 (class ID 1717)
    08:42:11.295 : New driver nicolas lacrosse is using car class GT4 (class ID 1717)
    08:42:11.297 : New driver nicholas piazza is using car class GT4 (class ID 1717)
    08:42:13.975 : enabling message types TYRE_TEMPS, TYRE_WEAR, BRAKE_TEMPS, BRAKE_DAMAGE, FUEL, LOCKING_AND_SPINNING
    08:42:13.978 : Player is using car class GT4 (class ID 1717)
    08:42:14.460 : New driver natasha harris is using car class GT4 (class ID 1717)
    08:42:14.463 : New driver boris istvan is using car class GT4 (class ID 1717)
    08:42:14.465 : New driver isabella kuivanen is using car class GT4 (class ID 1717)
    08:42:14.467 : New driver hugo vermeer is using car class GT4 (class ID 1717)
    08:42:14.470 : New driver michael zeng is using car class GT4 (class ID 1717)
    08:42:14.472 : New driver alexandra loodin-ek is using car class GT4 (class ID 1717)
    08:42:14.475 : New driver chloe wynand is using car class GT4 (class ID 1717)
    08:42:14.477 : New driver nick euro is using car class GT4 (class ID 1717)
    08:42:14.480 : New driver richard brandt is using car class GT4 (class ID 1717)
    08:42:14.483 : New driver oliver fox is using car class GT4 (class ID 1717)
    08:42:14.485 : New driver dominique goossens is using car class GT4 (class ID 1717)
    08:42:14.487 : New driver kurt rizzer is using car class GT4 (class ID 1717)
    08:42:14.489 : New driver lewis spencer is using car class GT4 (class ID 1717)
    08:42:14.492 : New driver oliver davies is using car class GT4 (class ID 1717)
    08:42:14.494 : New driver michel cantalou is using car class GT4 (class ID 1717)
    08:42:15.515 : New session
    08:42:15.576 : New session details...
    08:42:15.578 : SessionType Practice
    08:42:15.581 : EventIndex 0
    08:42:15.583 : SessionIteration 1
    08:42:15.585 : TrackName Stowe Circuit
    08:42:15.587 : Clearing game state...
    08:42:18.201 : Using unmapped driver last name ek for raw driver name alexandra loodin-ek
    08:42:18.203 : Using unmapped driver last name istvan for raw driver name boris istvan
    08:42:18.205 : Using unmapped driver last name wynand for raw driver name chloe wynand
    08:42:18.206 : Using unmapped driver last name goossens for raw driver name dominique goossens
    08:42:18.209 : Using unmapped driver last name minnesmann for raw driver name gerhard minnesmann
    08:42:18.212 : Using unmapped driver last name altbauer for raw driver name hermann altbauer
    08:42:18.214 : Using unmapped driver last name vermeer for raw driver name hugo vermeer
    08:42:18.216 : Using unmapped driver last name kuivanen for raw driver name isabella kuivanen
    08:42:18.218 : Using unmapped driver last name guillaume for raw driver name jean baptiste guillaume
    08:42:18.221 : Using unmapped driver last name rizzer for raw driver name kurt rizzer
    08:42:18.223 : Using unmapped driver last name spencer for raw driver name lewis spencer
    08:42:18.225 : Using unmapped driver last name van hoit for raw driver name marcel van hoit
    08:42:18.227 : Using unmapped driver last name zeng for raw driver name michael zeng
    08:42:18.230 : Using unmapped driver last name cantalou for raw driver name michel cantalou
    08:42:18.233 : Using unmapped driver last name cooper for raw driver name murph cooper
    08:42:18.235 : Using unmapped driver last name harris for raw driver name natasha harris
    08:42:18.237 : Using unmapped driver last name piazza for raw driver name nicholas piazza
    08:42:18.239 : Using unmapped driver last name euro for raw driver name nick euro
    08:42:18.242 : Using unmapped driver last name lacrosse for raw driver name nicolas lacrosse
    08:42:18.245 : Using unmapped driver last name davies for raw driver name oliver davies
    08:42:18.247 : Using unmapped driver last name fox for raw driver name oliver fox
    08:42:18.251 : Using unmapped driver last name brandt for raw driver name richard brandt
    08:42:18.254 : Using unmapped driver last name gutierrez for raw driver name rodrigo gutierrez
    08:42:18.256 : Using unmapped driver last name wallace for raw driver name sam wallace
    08:42:18.259 : Using unmapped driver last name adame for raw driver name ivan adame
    08:42:19.024 : Session time remaining = 341.5418
    08:43:18.670 : New session, trigger data:
    08:43:18.673 : lastSessionPhase = Green
    08:43:18.675 : lastSessionRunningTime = 69.275
    08:43:18.678 : currentSessionPhase = Green
    08:43:18.682 : rawSessionPhase = 5
    08:43:18.684 : currentSessionRunningTime = 0.06
    08:43:18.687 : 8 landmarks defined for this track
    08:43:18.689 : New driver gerhard minnesmann is using car class GT4 (class ID 1717)
    08:43:18.693 : New driver jean baptiste guillaume is using car class GT4 (class ID 1717)
    08:43:18.696 : New driver murph cooper is using car class GT4 (class ID 1717)
    08:43:18.698 : New driver sam wallace is using car class GT4 (class ID 1717)
    08:43:18.701 : New driver hermann altbauer is using car class GT4 (class ID 1717)
    08:43:18.705 : New driver rodrigo gutierrez is using car class GT4 (class ID 1717)
    08:43:18.707 : New driver marcel van hoit is using car class GT4 (class ID 1717)
    08:43:18.710 : New driver nicolas lacrosse is using car class GT4 (class ID 1717)
    08:43:18.713 : New driver nicholas piazza is using car class GT4 (class ID 1717)
    08:43:18.716 : enabling message types TYRE_TEMPS, TYRE_WEAR, BRAKE_TEMPS, BRAKE_DAMAGE, FUEL, LOCKING_AND_SPINNING
    08:43:18.718 : Player is using car class GT4 (class ID 1717)
    08:43:18.722 : New driver natasha harris is using car class GT4 (class ID 1717)
    08:43:18.725 : New driver boris istvan is using car class GT4 (class ID 1717)
    08:43:18.728 : New driver isabella kuivanen is using car class GT4 (class ID 1717)
    08:43:18.732 : New driver hugo vermeer is using car class GT4 (class ID 1717)
    08:43:18.738 : New driver michael zeng is using car class GT4 (class ID 1717)
    08:43:18.741 : New driver alexandra loodin-ek is using car class GT4 (class ID 1717)
    08:43:18.743 : New driver chloe wynand is using car class GT4 (class ID 1717)
    08:43:18.745 : New driver nick euro is using car class GT4 (class ID 1717)
    08:43:18.746 : New driver richard brandt is using car class GT4 (class ID 1717)
    08:43:18.748 : New driver oliver fox is using car class GT4 (class ID 1717)
    08:43:18.749 : New driver dominique goossens is using car class GT4 (class ID 1717)
    08:43:18.751 : New driver kurt rizzer is using car class GT4 (class ID 1717)
    08:43:18.753 : New driver lewis spencer is using car class GT4 (class ID 1717)
    08:43:18.754 : New driver oliver davies is using car class GT4 (class ID 1717)
    08:43:18.756 : New driver michel cantalou is using car class GT4 (class ID 1717)
    08:43:18.757 : New session
    08:43:18.759 : New session details...
    08:43:18.760 : SessionType Qualify
    08:43:18.762 : EventIndex 0
    08:43:18.764 : SessionIteration 1
    08:43:18.765 : TrackName Stowe Circuit
    08:43:18.767 : Clearing game state...
    08:43:18.768 : Using unmapped driver last name ek for raw driver name alexandra loodin-ek
    08:43:18.770 : Using unmapped driver last name istvan for raw driver name boris istvan
    08:43:18.772 : Using unmapped driver last name wynand for raw driver name chloe wynand
    08:43:18.773 : Using unmapped driver last name goossens for raw driver name dominique goossens
    08:43:18.775 : Using unmapped driver last name minnesmann for raw driver name gerhard minnesmann
    08:43:18.776 : Using unmapped driver last name altbauer for raw driver name hermann altbauer
    08:43:18.778 : Using unmapped driver last name vermeer for raw driver name hugo vermeer
    08:43:18.779 : Using unmapped driver last name kuivanen for raw driver name isabella kuivanen
    08:43:18.781 : Using unmapped driver last name guillaume for raw driver name jean baptiste guillaume
    08:43:18.782 : Using unmapped driver last name rizzer for raw driver name kurt rizzer
    08:43:18.784 : Using unmapped driver last name spencer for raw driver name lewis spencer
    08:43:18.785 : Using unmapped driver last name van hoit for raw driver name marcel van hoit
    08:43:18.787 : Using unmapped driver last name zeng for raw driver name michael zeng
    08:43:18.788 : Using unmapped driver last name cantalou for raw driver name michel cantalou
    08:43:18.790 : Using unmapped driver last name cooper for raw driver name murph cooper
    08:43:18.792 : Using unmapped driver last name harris for raw driver name natasha harris
    08:43:18.793 : Using unmapped driver last name piazza for raw driver name nicholas piazza
    08:43:18.795 : Using unmapped driver last name euro for raw driver name nick euro
    08:43:18.797 : Using unmapped driver last name lacrosse for raw driver name nicolas lacrosse
    08:43:18.798 : Using unmapped driver last name davies for raw driver name oliver davies
    08:43:18.800 : Using unmapped driver last name fox for raw driver name oliver fox
    08:43:18.802 : Using unmapped driver last name brandt for raw driver name richard brandt
    08:43:18.803 : Using unmapped driver last name gutierrez for raw driver name rodrigo gutierrez
    08:43:18.805 : Using unmapped driver last name wallace for raw driver name sam wallace
    08:43:18.807 : Using unmapped driver last name adame for raw driver name ivan adame
    08:43:18.811 : Session time remaining = 299.8766
    08:43:38.331 : New session, trigger data:
    08:43:38.334 : lastSessionPhase = Green
    08:43:38.337 : lastSessionRunningTime = 5.645
    08:43:38.340 : currentSessionPhase = Formation
    08:43:38.343 : rawSessionPhase = 5
    08:43:38.346 : currentSessionRunningTime = 0.1225
    08:43:38.349 : 8 landmarks defined for this track
    08:43:38.352 : New driver michael zeng is using car class GT4 (class ID 1717)
    08:43:38.354 : New driver lewis spencer is using car class GT4 (class ID 1717)
    08:43:38.357 : New driver michel cantalou is using car class GT4 (class ID 1717)
    08:43:38.360 : New driver marcel van hoit is using car class GT4 (class ID 1717)
    08:43:38.362 : New driver chloe wynand is using car class GT4 (class ID 1717)
    08:43:38.365 : New driver kurt rizzer is using car class GT4 (class ID 1717)
    08:43:38.368 : New driver sam wallace is using car class GT4 (class ID 1717)
    08:43:38.370 : New driver natasha harris is using car class GT4 (class ID 1717)
    08:43:38.372 : New driver murph cooper is using car class GT4 (class ID 1717)
    08:43:38.374 : New driver dominique goossens is using car class GT4 (class ID 1717)
    08:43:38.376 : New driver nick euro is using car class GT4 (class ID 1717)
    08:43:38.379 : New driver oliver davies is using car class GT4 (class ID 1717)
    08:43:38.383 : New driver nicholas piazza is using car class GT4 (class ID 1717)
    08:43:38.386 : New driver boris istvan is using car class GT4 (class ID 1717)
    08:43:38.387 : New driver isabella kuivanen is using car class GT4 (class ID 1717)
    08:43:38.389 : New driver richard brandt is using car class GT4 (class ID 1717)
    08:43:38.391 : New driver alexandra loodin-ek is using car class GT4 (class ID 1717)
    08:43:38.392 : New driver nicolas lacrosse is using car class GT4 (class ID 1717)
    08:43:38.395 : New driver gerhard minnesmann is using car class GT4 (class ID 1717)
    08:43:38.396 : New driver jean baptiste guillaume is using car class GT4 (class ID 1717)
    08:43:38.398 : New driver oliver fox is using car class GT4 (class ID 1717)
    08:43:38.400 : New driver hugo vermeer is using car class GT4 (class ID 1717)
    08:43:38.402 : New driver rodrigo gutierrez is using car class GT4 (class ID 1717)
    08:43:38.404 : New driver hermann altbauer is using car class GT4 (class ID 1717)
    08:43:38.406 : enabling message types TYRE_TEMPS, TYRE_WEAR, BRAKE_TEMPS, BRAKE_DAMAGE, FUEL, LOCKING_AND_SPINNING
    08:43:38.409 : Player is using car class GT4 (class ID 1717)
    08:43:38.412 : New session
    08:43:38.415 : New session details...
    08:43:38.416 : SessionType Race
    08:43:38.419 : EventIndex 0
    08:43:38.421 : SessionIteration 1
    08:43:38.424 : TrackName Stowe Circuit
    08:43:38.426 : Clearing game state...
    08:43:38.427 : Using unmapped driver last name ek for raw driver name alexandra loodin-ek
    08:43:38.428 : Using unmapped driver last name istvan for raw driver name boris istvan
    08:43:38.430 : Using unmapped driver last name wynand for raw driver name chloe wynand
    08:43:38.432 : Using unmapped driver last name goossens for raw driver name dominique goossens
    08:43:38.433 : Using unmapped driver last name minnesmann for raw driver name gerhard minnesmann
    08:43:38.435 : Using unmapped driver last name altbauer for raw driver name hermann altbauer
    08:43:38.436 : Using unmapped driver last name vermeer for raw driver name hugo vermeer
    08:43:38.438 : Using unmapped driver last name kuivanen for raw driver name isabella kuivanen
    08:43:38.440 : Using unmapped driver last name guillaume for raw driver name jean baptiste guillaume
    08:43:38.442 : Using unmapped driver last name rizzer for raw driver name kurt rizzer
    08:43:38.444 : Using unmapped driver last name spencer for raw driver name lewis spencer
    08:43:38.446 : Using unmapped driver last name van hoit for raw driver name marcel van hoit
    08:43:38.447 : Using unmapped driver last name zeng for raw driver name michael zeng
    08:43:38.449 : Using unmapped driver last name cantalou for raw driver name michel cantalou
    08:43:38.451 : Using unmapped driver last name cooper for raw driver name murph cooper
    08:43:38.454 : Using unmapped driver last name harris for raw driver name natasha harris
    08:43:38.457 : Using unmapped driver last name piazza for raw driver name nicholas piazza
    08:43:38.478 : Using unmapped driver last name euro for raw driver name nick euro
    08:43:38.481 : Using unmapped driver last name lacrosse for raw driver name nicolas lacrosse
    08:43:38.484 : Using unmapped driver last name davies for raw driver name oliver davies
    08:43:38.487 : Using unmapped driver last name fox for raw driver name oliver fox
    08:43:38.489 : Using unmapped driver last name brandt for raw driver name richard brandt
    08:43:38.491 : Using unmapped driver last name gutierrez for raw driver name rodrigo gutierrez
    08:43:38.494 : Using unmapped driver last name wallace for raw driver name sam wallace
    08:43:38.496 : Using unmapped driver last name adame for raw driver name ivan adame
    08:43:56.071 : New session phase, was Formation now Green
    08:43:56.075 : enabling message types TYRE_TEMPS, TYRE_WEAR, BRAKE_TEMPS, BRAKE_DAMAGE, FUEL, LOCKING_AND_SPINNING
    08:43:56.079 : Player is using car class GT4
    08:43:56.081 : Just gone green, session details...
    08:43:56.084 : SessionType Race
    08:43:56.086 : SessionPhase Green
    08:43:56.089 : EventIndex 0
    08:43:56.091 : SessionIteration 0
    08:43:56.094 : HasMandatoryPitStop False
    08:43:56.097 : PitWindowStart -1
    08:43:56.100 : PitWindowEnd -1
    08:43:56.102 : NumCarsAtStartOfSession 30
    08:43:56.105 : SessionNumberOfLaps 0
    08:43:56.107 : SessionRunTime 582.2291
    08:43:56.110 : SessionStartPosition 30
    08:43:56.256 : SessionStartTime 6/16/2017 8:43:56 AM
    08:43:56.258 : TrackName Stowe Circuit
    08:43:56.449 : Laps completed = 0
    08:43:56.451 : Time elapsed = 17.8475
    08:43:56.452 : Position = 30
    08:43:56.454 : Session phase = Green
    08:43:57.028 : Session time remaining = 582.2291
    08:43:57.118 : Initial fuel level = 49.20216
    08:43:57.120 : Half time = 291.1146
    08:44:04.228 : Toggling keep quiet mode
    08:44:04.714 : Setting background sounds file to dtm_pit_window_closed.wav
    08:44:05.451 : Toggling keep quiet mode
    08:44:06.723 : Playing sounds, events: acknowledge/keepQuietEnabled
    08:44:07.964 : Toggling keep quiet mode
    08:44:07.966 : Clip for event acknowledge/keepQuietEnabled is already queued, ignoring
    08:44:08.047 : *** Processed acknowledge/keepQuietEnabled
    08:44:08.048 : There are 1 more events in the queue, playing them...
    08:44:08.050 : Playing sounds, events: acknowledge/keepQuietDisabled
    08:44:09.352 : *** Processed acknowledge/keepQuietDisabled
    08:44:11.299 : Toggling spotter mode
    08:44:11.428 : ********** starting spotter***********
    08:44:11.449 : Invoking spotter every 50ms, pausing 6ms between invocations
    08:44:11.829 : Playing sounds, events: acknowledge/spotterEnabled
    08:44:12.136 : Car right, carsOnLeftCount 0 carsOnRightCount 1 hasCarLeft False hasCarRight False
    08:44:12.462 : clear right, carsOnLeftCount 0 carsOnRightCount 0 hasCarLeft False hasCarRight True
    08:44:13.053 : *** Processed acknowledge/spotterEnabled
    08:44:13.403 : Car right, carsOnLeftCount 0 carsOnRightCount 1 hasCarLeft False hasCarRight False
    08:44:14.314 : incident in turn3 for drivers oliver fox,rodrigo gutierrez
    08:44:15.059 : clear right, carsOnLeftCount 0 carsOnRightCount 0 hasCarLeft False hasCarRight True
    08:44:21.666 : Lap 1 sector 2 tyre temps, Outer, middle, inner |------| inner, middle, outer
    08:44:21.697 : Fronts: 94.77, 94.88, 94.99 |------| 94.8, 94.89, 94.99
    08:44:21.699 : Rears: 94.86, 94.94, 95.03 |------| 94.8, 94.87, 94.94
    08:44:21.702 : -------------------------
    08:44:30.541 : Locking FRONTS into turn4
    08:44:31.298 : Car left, carsOnLeftCount 1 carsOnRightCount 0 hasCarLeft False hasCarRight False
    08:44:32.146 : clear left, carsOnLeftCount 0 carsOnRightCount 0 hasCarLeft True hasCarRight False
    08:44:33.975 : Race start message... isLast = False session start pos = 30 current pos = 26
    08:44:39.162 : Lap 1 sector 3 tyre temps, Outer, middle, inner |------| inner, middle, outer
    08:44:39.165 : Fronts: 94.84, 95.1, 95.37 |------| 94.85, 95.06, 95.26
    08:44:39.167 : Rears: 94.71, 94.84, 94.98 |------| 94.63, 94.75, 94.87
    08:44:39.169 : -------------------------
    08:45:14.821 : Application stopped
    08:45:14.824 : Stopping queue monitor

  7. #7
    It looks to me like CC works as expected. Note that during Quali/Practice you need to do a lap or cut track to hear anything. Did you hear anything during the race start though, it looks like you are disabling message updates by pressing the button, is that intentional? Looks like you mapped "toggle race updates button" to your controller?

  8. #8
    Crew Chief Mega Corp CEO mr_belowski's Avatar
    Join Date
    Feb 2017
    Posts
    1,083
    Not sure about that Vytautas - it looks like the session goes 'green' and messages are disabled several seconds after that. I don't see a 'green green green' getting queued. I don't even see the 'radio check' message getting queued.

    Might be worth removing the folder: C:\Users\<user>\AppData\Local\Britton_IT_Ltd

    and try again - this will reset the app to default settings. You should hear a "get ready..." and then a "green green green" message at the race start.

    Was this test race a standing start or a rolling start?

  9. #9
    rolling
    yes the toggles were intentional and those are the only times i hear a voice other than when i complete a lap when i only hear the radio beep go off

  10. #10
    Crew Chief Mega Corp CEO mr_belowski's Avatar
    Join Date
    Feb 2017
    Posts
    1,083
    Hmm, does it work with standing starts?

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