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View Full Version : CC is unable to load the sound pack for 4.9.6.0



Silvanob2
12-23-2018, 10:17 AM
Hello CC Team,
for 4.9.6.0, when i clic the panel green CC tries to load the available sound update and stops with this error:

*error downloading sound pack check the readme file on how to load it manually*

11:28:39.320 : Set Automobilista mode from previous launch
11:28:39.320 : Starting app. Version: 4.9.6.0
11:28:39.367 : Using sound pack version 159, driver names version 134 and personalisations version 132
11:28:39.382 : Preparing sound effects
11:28:39.382 : Prepare sound effects completed
11:28:39.382 : Preparing driver names
11:28:39.413 : Prepare driver names completed
11:28:39.429 : Preparing personalisations for selected name Silvano
11:28:39.429 : Using spotter: Clare
11:28:39.429 : Spotter Clare has oval-specific sounds - these will be used for tracks marked as 'oval'
11:28:39.429 : Prepare personalisations completed
11:28:39.429 : Preparing voice messages
11:28:39.742 : Prepare voice message completed
11:28:39.758 : Finished preparing sounds cache, found 6609 driver names and 2687 sound sets. Loaded 388 message sounds with 381 active SoundPlayer objects
11:28:39.758 : 246 sounds have personalisations
11:28:39.804 : Reading driver name mappings
11:28:39.820 : Read 2164 driver name mappings
11:28:39.820 : Reading driver name mappings
11:28:39.820 : Read 422 driver name mappings
11:28:39.820 : Loading controller settings
11:28:39.867 : Load controller settings complete
11:28:39.960 : Checking for updates
11:28:40.478 : Got update data from primary URL: http://thecrewchief.org/
11:28:40.478 : Current sound pack version 159 is out of date, next update is http://crewchief.isnais.de/update_7_sound_pack.zip
11:28:40.488 : Check for updates completed
11:28:40.508 : Took 0.75s to lazy load remaining message sounds, there are now 7627 loaded message sounds with 381 active SoundPlayer objects
11:28:50.251 : Pausing console scrolling
11:28:50.261 : Using game definition Automobilista
11:28:50.351 : Loading default command macros from installation folder
11:28:50.631 : Loaded 96 default car class definitions and 0 user defined car class definitions
11:28:50.661 : No user defined landmarks found
11:28:50.661 : Listening for buttons
11:28:50.671 : ThreadManager: Wating for root threads to start...
11:28:50.671 : ThreadManager: Root threads started
11:28:50.691 : Starting queue monitor
11:28:50.691 : Monitor starting
11:28:51.098 : Playing sounds, events: COMPOUND_smoke_test_chief
11:28:51.099 : (radio_check/test)
11:28:51.492 : Polling for shared data every 100ms
11:28:51.901 : There are 1 more events in the queue, playing them...
11:28:51.901 : Playing sounds, events: COMPOUND_smoke_test_spotter
11:28:51.901 : (radio_check_Clare/test)
11:28:51.901 : PlaybackModerator: Injecting: end_bleep and alternate_short_start_bleep messages. Spotter interrupted Chief.
11:28:53.981 : PlaybackModerator: Closing radio channel as Spotter
11:29:18.201 : Resuming console scrolling
11:29:18.201 : Application stopped
11:29:18.201 : ThreadManager: Wating for Root threads to stop...
11:29:18.271 : Stopping queue monitor
11:29:18.271 : Waiting for queue monitor to stop...
11:29:18.271 : Monitor queue stopped
11:29:18.411 : ThreadManager: Root threads stopped
11:29:18.411 : ThreadManager: Wating for Temporary threads to stop...
11:29:18.411 : ThreadManager: Temporary threads stopped
11:29:24.100 : Unable to get sound pack from http://crewchief.isnais.de/ will try from http://thecrewchief.org/downloads/
11:30:04.766 : Pausing console scrolling
11:30:04.769 : Using game definition Automobilista
11:30:04.845 : Loading default command macros from installation folder
11:30:04.847 : Loaded 96 default car class definitions and 0 user defined car class definitions
11:30:04.856 : No user defined landmarks found
11:30:04.857 : Listening for buttons
11:30:04.857 : Starting queue monitor
11:30:04.859 : Monitor starting
11:30:04.861 : ThreadManager: Wating for root threads to start...
11:30:04.864 : ThreadManager: Root threads started
11:30:04.865 : PlaybackModerator: Opening radio channel as Chief
11:30:05.249 : Playing sounds, events: COMPOUND_smoke_test_chief
11:30:05.250 : (radio_check/test)
11:30:05.659 : Polling for shared data every 100ms
11:30:06.157 : There are 1 more events in the queue, playing them...
11:30:06.158 : Playing sounds, events: COMPOUND_smoke_test_spotter
11:30:06.158 : (radio_check_Clare/test)
11:30:06.158 : PlaybackModerator: Injecting: end_bleep and alternate_short_start_bleep messages. Spotter interrupted Chief.
11:30:08.127 : PlaybackModerator: Closing radio channel as Spotter
11:43:08.489 : Resuming console scrolling
11:43:08.489 : Application stopped
11:43:08.489 : ThreadManager: Wating for Root threads to stop...
11:43:08.509 : Stopping queue monitor
11:43:08.509 : Waiting for queue monitor to stop...
11:43:08.509 : Monitor queue stopped
11:43:08.699 : ThreadManager: Root threads stopped
11:43:08.699 : ThreadManager: Wating for Temporary threads to stop...
11:43:08.699 : ThreadManager: Temporary threads stopped

As you can see: 11:29:24.100 : Unable to get sound pack from http://crewchief.isnais.de/ will try from http://thecrewchief.org/downloads/

I tryed to load manually but no success, hope you can find the prob, thank you in advance

mr_belowski
12-23-2018, 10:35 AM
hmmm, works fine here. What happens if you go to http://crewchief.isnais.de/update_7_sound_pack.zip or http://thecrewchief.org/downloads/update_7_sound_pack.zip in your browser?

Silvanob2
12-23-2018, 04:27 PM
I did that but it dindt work, i'll try again

EDIT I downloaded the update, this time was ok but dont know where to put the folder "VOICE"
could you show me the direction path please, could not find that folder anywhere, thanks :)

mr_belowski
12-24-2018, 10:52 AM
The sounds should be unzipped to c:\Users\[user name]\AppData\local\CrewChiefV4\sounds\

Silvanob2
12-24-2018, 12:17 PM
Thanks Jim :)
Only the panel "Update Sound Pack" remains green even though the updated sound are in.