View Full Version : After last auto update CC wont start
I´ve been using CC for a while now and I absolutely love it, never drive without it. But today when the program updated (automatically) the program won´t start. I´ve tried to reinstall the program (according to FAQ) but it still won´t start. When I try to start the program nothing happens...
I´m running win 10 64-bit.
mr_belowski
28-11-2017, 14:32
can you post your settings please -
zip up the folder
C:\Users\Jim\AppData\Local\Britton_IT_Ltd\
and upload it somewhere so I can take a look.
Also, have a look for .Net errors in the Windows Event logs (under Application Logs)
After I unistalled and reinstalled I don´t have a folder there.
mr_belowski
28-11-2017, 14:35
and the event logs?
[edit]
the folder location should be C:\Users\[your username]\AppData\Local\Britton_IT_Ltd
I left the 'jim' in there :)
I suspect that it is my virus program that prevent it from starting up... Avast.
mr_belowski
28-11-2017, 14:37
Yeah, it wouldn't be the first time the app's triggered an AV warning. I've submitted it a few times and it's always come back as a false-positive
Hmmm... deactivated Avast and it still won´t start.
Edit. I got it to start in "Avast Sandbox", even though Avast is deactivated... hmm
mr_belowski
28-11-2017, 14:43
i've just submitted the installer .exe to Avast so see if they'll mark it as a false positive
I used the .msi installer.
mr_belowski
28-11-2017, 14:46
sorry, I meant the .msi, there's only 1 installer :)
Hehe, ok. Anyway it rly seems to be an issue with Avast and not the program. Thx alot for your time!
Powered by vBulletin® Version 4.2.5 Copyright © 2024 vBulletin Solutions Inc. All rights reserved.