View Full Version : receiving error message trying to update

11-04-2017, 04:22 PM
I've been using CrewChief for about a year now and I'm currently on Version: but the last two updates and when i try to update them i receive a message saying "the feature you are trying to use is on a network resource that is unavailable" it also says click OK or enter an alternate path to a folder containing the installation package 'CrewChiefV4.msi'in the box below. now I have never had any problems with updates before but now I can't get it updated. Thanks,

The Iron Wolf
11-04-2017, 10:18 PM
Problems like that are usually when Packages or Installer folders are deleted or messed up. You may have to try using "Windows Installer CleanUp Utility" or msizap.exe to remove CC stuff from the system. Then, try removing remaining files (check our FAQ on how to completely remove CC) and download new installer from this forum.

11-04-2017, 10:31 PM
OK thanks I'll give it a try.

11-05-2017, 01:37 AM
Thanks Iron Wolf that worked