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View Full Version : Cannot print to Toshiba e-studio 283 over network



maxwell007
08-22-2017, 06:50 AM
Hi,
I have a Toshiba E-Studio 283 that is connected to the network. I can communicate with the machine over the network, even browse the Topaccess web interface.

The problem is, when I send a print job to the printer, it never prints. After submitting the job, I look in TopAccess on the logs/print tab and see an entry for the job, but in the "pages" column, there is a zero.

I have tried installing the printer in a number of ways, both from a 2003 server and an XP workstation. I have manually installed the driver while creating a standard TCP/IP port, used the web install package (the web install package does find the printer,) and I have browsed via SMB to \\IP_ADDRESS and installed queues that way, all to no avail, and the same result in the TopAccess logs.

Any suggestions guys?

Thanks,

Sparten
08-22-2017, 06:52 AM
Contact Toshiba, this forum is dedicated to Crew Chief support!